Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Morgan Middleton

Tucker,GA

Summary

PMP-certified Project Manager with 5+ years of experience delivering cross-functional projects across technology, fintech, cloud, compliance, and operations environments. Proven ability to manage full project lifecycles, coordinate internal and external stakeholders, mitigate risks, and deliver initiatives on time and within scope. Experienced in both Agile and Waterfall methodologies, vendor management, and regulated delivery environments.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Project Manager /Senior Project Analyst

SMI Inc.
Remote
05.2024 - Current
  • Support and manage delivery of technology and compliance-driven projects within a regulated financial services environment.
  • Facilitated technology projects with multi-vendor integrations, achieving a 15-20% reduction in delivery delays.
  • Coordinate cross-functional teams across Product, Engineering, Compliance, Operations, Legal, and external vendors to execute project plans.
  • Develop and maintain project schedules, milestones, RAID logs, and dependencies, proactively identifying risks and mitigation strategies.
  • Facilitate project kickoffs, execution meetings, and status reviews; capture decisions, action items, and drive accountability.
  • Produce executive-level status reports and dashboards to support leadership visibility and informed decision-making.
  • Maintain centralized project documentation and artifacts in Smartsheet and SharePoint to ensure audit readiness and transparency.
  • Support change management activities, issue escalation, and scope alignment through established governance processes.

Scrum Master /Junior DevOps Engineer

Cloudreach
Remote
02.2022 - 01.2024
  • Served as Scrum Master for Agile delivery teams, facilitating sprint planning, daily standups, reviews, and retrospectives.
  • Tracked sprint velocity, capacity, and impediments using Jira and Trello, ensuring alignment with delivery commitments.
  • Partnered with product owners and stakeholders to translate business requirements into technical deliverables.
  • Produced executive-level reporting on sprint progress, risks, and delivery outcomes.
  • Coordinated DevOps initiatives including cloud solution development using AWS and Terraform, supporting deployment timelines and release planning.

IT Coordinator (Seasonal)

Concentrix
Remote
03.2024 - 05.2024
  • Delivered technical and operational support to enterprise users, resolving incidents in accordance with SLA and escalation protocols.
  • Coordinated with cross-functional teams to document resolutions, system updates, and process improvements.
  • Managed multiple concurrent service requests while maintaining a 90%+ resolution satisfaction rate.

IT Coordinator

Florida Virtual School
Remote
01.2020 - 12.2021
  • Logged, tracked, and resolved incidents using ServiceNow and Salesforce, ensuring compliance with change management protocols.
  • Maintained user support documentation and delivered regular system status updates to leadership.
  • Supported compliance and operational initiatives through structured escalation and incident management processes.

Project Manager

MW Ventures
Remote
08.2019 - 12.2021
  • Support and manage delivery of technology and compliance-driven projects within a regulated financial services environment.
  • Facilitated technology projects with multi-vendor integrations, achieving a 15-20% reduction in delivery delays.
  • Coordinate cross-functional teams across Product, Engineering, Compliance, Operations, Legal, and external vendors to execute project plans.
  • Develop and maintain project schedules, milestones, RAID logs, and dependencies, proactively identifying risks and mitigation strategies.
  • Facilitate project kickoffs, execution meetings, and status reviews; capture decisions, action items, and drive accountability.
  • Produce executive-level status reports and dashboards to support leadership visibility and informed decision-making.
  • Maintain centralized project documentation and artifacts in Smartsheet and SharePoint to ensure audit readiness and transparency.
  • Support change management activities, issue escalation, and scope alignment through established governance processes.

Education

Associate of Applied Science - Industrial Engineering

Gwinnett Technical College
Lawrenceville, GA
05.2026

Skills

  • Project Lifecycle Management (Initiation → Closeout)
  • Stakeholder & Sponsor Management
  • Agile / Scrum & Waterfall Methodologies
  • Risk, Issue, Dependency & Change Management (RAID, CCB)
  • Vendor & Third-Party Coordination
  • Requirements Traceability & UAT Support
  • Executive & Steering Committee Reporting
  • Compliance & Regulatory Projects
  • Technical Project Management
  • SDLC & Release Management
  • Schedule, Budget & Resource Tracking
  • Tools: Smartsheet, Jira, Trello, ServiceNow, SharePoint, Excel, Teams

Certification

  • Project Management Professional (PMP®) — PMI
  • Certified Scrum Master - Scrum Alliance
  • AWS Solutions Architect Associates
  • AWS Developer
  • AWS Cloud Practitioner

Timeline

Project Manager /Senior Project Analyst

SMI Inc.
05.2024 - Current

IT Coordinator (Seasonal)

Concentrix
03.2024 - 05.2024

Scrum Master /Junior DevOps Engineer

Cloudreach
02.2022 - 01.2024

IT Coordinator

Florida Virtual School
01.2020 - 12.2021

Project Manager

MW Ventures
08.2019 - 12.2021

Associate of Applied Science - Industrial Engineering

Gwinnett Technical College
Morgan Middleton