Morgan Milbrett
Morning Glory Farms
Eugene,OR
4
years of professional experience
Reliable professional with experience in customer service and hospitality. Strong verbal and written communication skills, actively engaging customers while managing tasks efficiently. Ready to enhance customer satisfaction and contribute to operational excellence.
Work History
Customer Service / Coffee Barista
1 Year 5 Months- Prepared high-quality coffee beverages using espresso machines and grinders.
- Maintained cleanliness and organization of work area, adhering to health and safety standards.
- Provided exceptional customer service, ensuring satisfaction through friendly interactions.
- Managed inventory levels, restocking supplies to maintain efficient operations.
- Provided personalized recommendations based on customer preferences, fostering loyalty and repeat business.
- Handled cash transactions accurately, processing payments with attention to detail.
- Engaged customers in product knowledge, promoting seasonal offerings and specials effectively.
Babysitting
4 Years- Supervised children's activities to ensure safety and engagement.
- Implemented behavior management techniques fostering positive interactions.
- Played games, worked on puzzles, and read books to young children.
- Prepared healthy, age-appropriate snacks and meals.
- Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
Coffee Barista
1 Year 9 Months- Prepared high-quality coffee beverages, ensuring consistency and adherence to established recipes.
- Maintained cleanliness and organization of workspace, following health and safety regulations.
- Assisted in training new baristas on equipment usage and customer service standards.
- Managed inventory levels, restocking supplies to ensure uninterrupted service during peak hours.
- Handled cash transactions accurately, ensuring proper reconciliation at end of shifts.
Receptionist
3 Years- Facilitated effective communication between clients and insurance agents to resolve inquiries.
- Coordinated multi-line phone system, directing calls to appropriate departments promptly.
- Streamlined filing processes, enhancing document retrieval efficiency for team members.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Education
- Family & Human Services
High School Diploma
Skills
Friendly and outgoing
Exceptional customer service
Active listener
Quality standards
Verbal and written communication
Reliable and dependable
Hospitality and professionalism
Greeting clients
Timeline
Customer Service / Coffee Barista
Morning Glory Farms
04.2025 - 09.2026Read More
Coffee Barista
School Coffee Shop
09.2023 - 06.2025Read More
Babysitting
Abbie Kimble
06.2022 - 06.2026Read More
Receptionist
State Farm
06.2022 - 06.2025Read More
University of Oregon
from Family & Human Services
Read More
Mapleton High School
High School Diploma
Read More