Morgan Muller
Little Egg Harbor,NJ
Summary
Hard working and determined college student with a passion for taking care of animals. Enjoys being outside and spending time with animals.
Overview
4
4
years of professional experience
Work History
Waitress
Barrel Surf Cafe
05.2023 - Current
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Kept general areas clean and stocked to increase efficiency while working.
- Trained new waitstaff on proper food handling, customer service and safety procedures.
- Used cash registers and credit card machines to cash out customers.
- Greeted new customers, discussed specials, and took drink orders.
Waitress
Daddy O Hotel And Restuarant
10.2019 - 08.2023
- Greeted new customers, discussed specials, and took drink orders.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Bussed and reset tables to keep dining room and work areas clean.
- Followed health and safety regulations relevant to hospitality industry to minimize accidents, incidents and liability to restaurant.
- Trained new waitstaff on proper food handling, customer service and safety procedures.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Checked guests' identification before serving alcoholic beverages.
- Increased sales significantly by upselling higher-end products to customers.
- Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
- Printed dining checks with total due, collected payment and offered receipts to complete transactions.
House Cleaner
Island Cleaning
05.2022 - 09.2022
- Created spotless surfaces by dusting, sweeping, vacuuming and mopping.
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Mopped hardwood, laminate, ceramic, vinyl, glass and wood surfaces.
Education
Associate of Science - Criminal Justice
Ocean County College
Toms River, NJ2023
High School Diploma -
Pinelands Regional High School
Little Egg Harbor, NJ06.2021
Skills
- Semi Fluent in Spanish
- Costumer Service
- Job Readiness
- Hard Working
Timeline
Waitress
Barrel Surf Cafe
05.2023 - Current
House Cleaner
Island Cleaning
05.2022 - 09.2022
Waitress
Daddy O Hotel And Restuarant
10.2019 - 08.2023
Associate of Science - Criminal Justice
Ocean County College
High School Diploma -
Pinelands Regional High School
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