Summary
Overview
Work History
Education
Skills
Timeline
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Morgan Muller

Little Egg Harbor,NJ

Summary

Hard working and determined college student with a passion for taking care of animals. Enjoys being outside and spending time with animals.

Overview

4
4
years of professional experience

Work History

Waitress

Barrel Surf Cafe
05.2023 - Current
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Kept general areas clean and stocked to increase efficiency while working.
  • Trained new waitstaff on proper food handling, customer service and safety procedures.
  • Used cash registers and credit card machines to cash out customers.
  • Greeted new customers, discussed specials, and took drink orders.

Waitress

Daddy O Hotel And Restuarant
10.2019 - 08.2023
  • Greeted new customers, discussed specials, and took drink orders.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Followed health and safety regulations relevant to hospitality industry to minimize accidents, incidents and liability to restaurant.
  • Trained new waitstaff on proper food handling, customer service and safety procedures.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
  • Checked guests' identification before serving alcoholic beverages.
  • Increased sales significantly by upselling higher-end products to customers.
  • Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
  • Printed dining checks with total due, collected payment and offered receipts to complete transactions.

House Cleaner

Island Cleaning
05.2022 - 09.2022
  • Created spotless surfaces by dusting, sweeping, vacuuming and mopping.
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Mopped hardwood, laminate, ceramic, vinyl, glass and wood surfaces.

Education

Associate of Science - Criminal Justice

Ocean County College
Toms River, NJ
2023

High School Diploma -

Pinelands Regional High School
Little Egg Harbor, NJ
06.2021

Skills

  • Semi Fluent in Spanish
  • Costumer Service
  • Job Readiness
  • Hard Working

Timeline

Waitress

Barrel Surf Cafe
05.2023 - Current

House Cleaner

Island Cleaning
05.2022 - 09.2022

Waitress

Daddy O Hotel And Restuarant
10.2019 - 08.2023

Associate of Science - Criminal Justice

Ocean County College

High School Diploma -

Pinelands Regional High School

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Morgan Muller