Morgan Neely
Matthews,NC
Summary
Results-driven professional with expertise in data-driven decision making, strategic planning, and cross-department collaboration. Committed to driving operational efficiency and customer satisfaction in fast-paced environments.
Overview
9
9
years of professional experience
Work History
Mixed Beverage Manager
Mecklenburg County ABC Board
08.2024 - Current
- Managed daily store operations, ensuring optimal customer service and efficient workflow.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Oversaw store operations, including opening and closing procedures, cash management, and safety compliance.
- Managed inventory control, ensuring optimal stock levels for in-demand products and reducing excess merchandise.
Manager
Mecklenburg County ABC Board
07.2019 - 08.2024
- Oversaw daily operations, ensuring adherence to company policies and operational standards.
- Implemented daily operating procedures to keep store clean, adequately stocked, and well-organized.
- Improved customer satisfaction through proactive engagement, attentive service, and efficient problem resolution.
- Answered questions about store policies and addressed customer concerns.
Assistant Manager
Mecklenburg County ABC Board
08.2018 - 07.2019
- Monitored inventory levels and coordinated restocking efforts to maintain product availability.
- Led daily operations to ensure optimal store performance and customer satisfaction.
- Completed routine store inventories.
Senior Sales Associate
Mecklenburg County ABC Board
03.2018 - 08.2018
- Built displays to promote and maintain visually appealing environments.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Monitored inventory levels and restocked shelves to ensure product availability.
Sales Associate
Mecklenburg County ABC Board
12.2017 - 03.2018
- Assisted customers with product inquiries and provided tailored recommendations.
- Maintained clean and organized sales floor to enhance shopping experience.
- Operated POS terminals and cash drawer balancing.
4th Grade Teacher
Sharon Elementary School
01.2017 - 12.2017
- Developed engaging lesson plans aligned with curriculum standards.
- Assessed student progress through formative and summative evaluations.
- Implemented differentiated instruction strategies, addressing the unique needs of each student in the classroom.
Education
Bachelor of Science - Elementary Education
East Carolina University
Greenville, NC12.2016
Skills
- Strategic planning
- Data-driven decision making
- Inventory forecasting and demand planning
- Sales trend analysis
- High volume commercial account management
- Customer driven inventory planning
- Cross department collaboration
- Warehouse and distribution coordination
- Microsoft Excel
- ERP system (Navision)
- Event based demand forecasting
Timeline
Mixed Beverage Manager
Mecklenburg County ABC Board
08.2024 - Current
Manager
Mecklenburg County ABC Board
07.2019 - 08.2024
Assistant Manager
Mecklenburg County ABC Board
08.2018 - 07.2019
Senior Sales Associate
Mecklenburg County ABC Board
03.2018 - 08.2018
Sales Associate
Mecklenburg County ABC Board
12.2017 - 03.2018
4th Grade Teacher
Sharon Elementary School
01.2017 - 12.2017
Bachelor of Science - Elementary Education
East Carolina University