Morgan Newton
Winter Haven,FL
Summary
Dynamic sales leader with proven success at Spectrum, adept at driving team performance and achieving sales targets. Skilled in sales training and KPI tracking, I excel in fostering strong customer relationships and delivering strategic solutions. My proactive approach and effective communication have consistently enhanced team productivity and sales outcomes.
Overview
7
7
years of professional experience
Work History
Sales Supervisor
Spectrum
Winter Haven, FL
12.2021 - Current
- Oversaw a team of 15 sales representatives, providing guidance and support to achieve monthly sales targets
- Conducted regular performance evaluations for team members, providing constructive feedback and coaching to improve their sales skills
- Led weekly team meetings to communicate goals, provide updates on performance metrics, and motivate the team towards achieving targets
- Trained new hires on company products/services knowledge as well as effective selling techniques for improved conversion rates
- Developed comprehensive sales reports analyzing individual/team performance against set KPIs on a monthly basis
Server
Ruby Tuesday
Winter Haven, FL
04.2019 - 12.2021
- Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
- Addressed complaints to kitchen staff and served replacement items
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
- Promoted desserts, appetizers, and specialty drinks to optimize sales.
Representative
Results Companies
Winter Haven, FL
02.2018 - 03.2019
- Facilitated training sessions for new employees on company policies and procedures.
- Responded to customer inquiries and complaints, providing timely and effective solutions to maintain high service standards.
- Assessed company operations for compliance with safety standards.
- Displayed strong telephone etiquette, effectively handling difficult calls.
Education
High School Diploma -
Tenoroc High School
Lakeland, FL01-2018
Skills
- Sales training
- Performance evaluation
- Sales reporting
- Customer relationship management
- Team management
- KPI tracking
- Effective communication
- Time management
- Problem solving
- Strategic planning
- Shrinkage control
- Analyzing data
- Goals and performance
Timeline
Sales Supervisor
Spectrum
12.2021 - Current
Server
Ruby Tuesday
04.2019 - 12.2021
Representative
Results Companies
02.2018 - 03.2019
High School Diploma -
Tenoroc High School