Morgan Pack
Charleston,WV
Summary
Dynamic and detail-oriented professional with experience at Appalachian Pharmacy and Appalachian Labs. Proven ability in data entry and inventory management, enhancing operational efficiency. Recognized for exceptional customer service and strong attention to detail, ensuring accurate processing of prescriptions and lab results. Committed to maintaining high standards in fast-paced environments.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Pharmacy Assistant
Appalachian Pharmacy
Charleston, WV
05.2022 - 12.2022
- Assisted pharmacists in managing inventory and maintaining stock levels for medications.
- Processed prescription orders accurately and efficiently, ensuring compliance with regulations.
- Provided exceptional customer service by addressing inquiries and resolving issues promptly.
- Collaborated with team members to streamline workflow and enhance operational efficiency.
- Kept pharmacy counter and related areas clean, neat and organized.
- Utilized pharmacy management software to track prescriptions and manage patient records effectively.
- Answered telephones and provided information about order status, store hours and pharmacy procedures.
- Greeted customers and responded to questions with friendly, knowledgeable assistance.
- Assisted pharmacists in maintaining a well-organized and clean pharmacy environment for optimal workflow.
- Assisted pharmacy staff with preparing medications and filling orders.
Medical Lab Assistant
Appalachian Labs
Charleston, WV
10.2019 - 12.2022
- Assisted in specimen collection, handling, and processing to ensure accuracy in lab results.
- Supported laboratory staff in maintaining equipment and adhering to safety protocols.
- Learned laboratory information systems to document and track test results efficiently.
- Organized and labeled samples accurately for proper identification and analysis.
- Adapted quickly to new technologies and procedures within the laboratory setting.
- Enhanced patient care by maintaining accurate records of lab results and communicating with medical professionals.
- Demonstrated strong attention to detail when reviewing clinical information enabling accurate identification of discrepancies or anomalies that could impact test outcomes.
Education
Certificate of Technical Studies - Medical Coding And Billing
Auburn University
Auburn, AL11-2024
Skills
- Stocking shelves
- Answering customer questions
- Data entry
- Product restocking
Certification
- CBCS - Certified Billing and Coding Specialist
Timeline
Pharmacy Assistant
Appalachian Pharmacy
05.2022 - 12.2022
Medical Lab Assistant
Appalachian Labs
10.2019 - 12.2022
Certificate of Technical Studies - Medical Coding And Billing
Auburn University