Morgan Percy
Lavon,TX
Summary
Professional caregiver with keen ability to provide nurturing and attentive care. Proven track record of maintaining safe and engaging environment for children, with strong emphasis on teamwork and adaptability. Skilled in implementing educational activities, ensuring proper nutrition, and managing daily routines efficiently. Dependable and responsive to diverse needs, fostering trust and positive relationships with both children and parents.
Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.
Overview
2
2
years of professional experience
Work History
Shift Lead
Taco Bell
Lavon, TX
05.2024 - Current
- Supervised team members to ensure efficient service during peak hours.
- Trained new hires on operational procedures and customer service standards.
- Monitored inventory levels and placed orders to maintain stock availability.
- Implemented process improvements that enhanced food preparation efficiency.
- Resolved customer complaints promptly, maintaining high satisfaction levels.
- Coordinated workflow among team members to optimize productivity and reduce wait times.
- Ensured compliance with health and safety regulations during daily operations.
- Completed store opening and closing procedures and balanced tills.
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and organized work environment, ensuring safety standards were met consistently.
- Oversaw cash handling procedures, ensuring accuracy and proper documentation at all times.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Provided exceptional customer service by addressing inquiries, resolving issues, and maintaining a welcoming atmosphere for patrons.
- Trained new employees on company policies, procedures, and best practices for optimal performance.
- Helped store management meet standards of service and quality in daily operations.
Education
High School Diploma -
Texas Online Preparatory School
06.2025
Skills
Patience and empathy
Problem-solving
Critical thinking
Infant care experience
Animal handling
Animal care
Customer service
Sales administration
Timeline
Shift Lead
Taco Bell
05.2024 - Current
High School Diploma -
Texas Online Preparatory School