Morgan Phillips
Las Vegas,NV
Summary
Dedicated professional with a strong work ethic. A reliable team leader, able to multitask in a fast paced environment. Self-motivated and discipline, while paying attention to detail. Exceptional communications skills, allowing me to communicate effectively with peers and customers. Dedication and commitments allows me to carry out duties, to the highest standards. Goals of maintaining customer satisfaction and contributing to the company’s success.
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
6
6
years of professional experience
2018
2018
years of post-secondary education
Work History
Host/Barista experienced
Pfister Hotel
Milwaukee, WI
02.2022 - 01.2024
- Greeted guests warmly upon arrival, creating a welcoming atmosphere.
- Managed reservations efficiently using hotel management software.
- Coordinated seating arrangements to optimize guest experience and flow.
- Maintained cleanliness and organization of the host station and dining area.
- Greeted guests and gathered information to seat groups or place on waitlist.
- Took reservations over phone and in person.
- Processed payments from customers using a POS system.
- Managed dining room layout to maximize efficiency of staff members.
- Tracked seated guests and available seating using computer-based and mobile reservation software.
Food Handler
Edible Arrangements
Milwaukee, Wisconsin
05.2022 - 12.2023
- Prepared fresh fruit arrangements according to company standards and customer preferences.
- Maintained cleanliness and organization of workstations to ensure a safe environment.
- Assisted in inventory management by tracking supplies and notifying management of shortages.
- Followed food safety protocols to ensure compliance with health regulations during preparation.
Barista/Bartender
Hudson business lounge
02.2019 - 12.2019
- Prepare or serve hot or cold beverages, such as coffee, espresso drinks, blended coffees, or teas.
- Clean or sanitize work areas, utensils, or equipment.
- Create signs to advertise store products or events.
- Demonstrate the use of retail equipment, such as espresso machines.
- Prepare or serve menu items, such as sandwiches or salads.
- Set up or restock product displays.
- Slice fruits, vegetables, desserts, or meats for use in food service.
- Provide customers with product details, such as coffee blend or preparation descriptions.
- Receive and process customer payments.
Barista/ Shift supervisor
Caribou Coffee
05.2018 - 08.2019
- Shift Supervisor, leading 4 person Barista Team
- Strong organizational skills
- Maintaining priorities and managing workloads
- Communicate with various vendors
- Assisted in handling incoming calls, helping to resolve issues
- Control Inventory with attention to budget guidelines
- Assisted in filing and document, uploads
- Perform errands that assist with daily office function
- Assign cleaning assignment as required to company policies
Hostess
Safe house
11.2018 - 02.2019
- Assist managers in controlling the flow of guest
- Maintain contact with kitchen and serving staff to ensure a positive customer experience
- Phone support
- Greeted customers in a courteous and professional manner
- Provided accurate wait times
- Performed opening and closing duties
Store clerk
Fresh Thyme Farmers Market
08.2017 - 05.2018
- Processed register transactions
- Maintained cashier audits and reports
- Retail front operations and Drawer balancing
- Assisted with Inventory and merchandise stocking
Education
Diploma -
Bradley Technical High School
Skills
- Food handler applying safety precautions to food working
- Working On certificates
- Production handling
- Food preparation
- Safety compliance
Timeline
Food Handler
Edible Arrangements
05.2022 - 12.2023
Host/Barista experienced
Pfister Hotel
02.2022 - 01.2024
Barista/Bartender
Hudson business lounge
02.2019 - 12.2019
Hostess
Safe house
11.2018 - 02.2019
Barista/ Shift supervisor
Caribou Coffee
05.2018 - 08.2019
Store clerk
Fresh Thyme Farmers Market
08.2017 - 05.2018
Diploma -
Bradley Technical High School