Morgan Prahl
Mattoon,IL
Summary
Experienced client-focused professional with strengths in customer service, relationship management, and appointment scheduling. Skilled in record keeping, Microsoft Office, and sales support, with a strong background in front desk operations, payments, and client care.
Overview
6
6
years of professional experience
Work History
Cosmetologist
Self-employeed
Mattoon, Illinois
12.2025 - Current
- Performed haircuts, coloring, and styling services for diverse client requests.
- Scheduled appointments and managed client records for independent beauty services.
- Consulted clients on hair, skin, and style needs in self-employed cosmetology practice.
Content Manager
Rosco's LLC
Windsor, IL
10.2024 - Current
- Created, edited, and published engaging content for social media platforms.
- Planned events such as music, car shows, and city-wide celebrations.
- Generated ideas for new content formats based on user feedback and market trends.
- Maintained an editorial calendar to plan upcoming content initiatives in advance.
Receptionist
KC Summers Toyota
Mattoon, IL
06.2020 - 02.2024
- Answered phone calls and routed inquiries to appropriate staff
- Scheduled appointments using office calendar systems
- Processed payments and updated accounts to reflect balance changes.
- Developed and maintained a filing system for essential documents, improving office organization.
- Assisted with onboarding of new employees by providing orientation information and support.
Receptionist
Sherri Branson State Farm
Mattoon, IL
05.2021 - 08.2022
- Greeted visitors and managed front desk reception
- Answered phone calls and routed inquiries to appropriate staff
- Performed data entry tasks into various computer systems accurately and promptly.
- Processed payments and updated accounts to reflect balance changes.
Education
Cosmetology Certificate - Cosmetology
Lake Land College
Mattoon, IL12-2025
Skills
- Record keeping
- Relationship building and management
- Sales and upselling
- Customer service
- Microsoft Office proficiency
- Social media marketing
References
References available upon request.
Timeline
Cosmetologist
Self-employeed
12.2025 - Current
Content Manager
Rosco's LLC
10.2024 - Current
Receptionist
Sherri Branson State Farm
05.2021 - 08.2022
Receptionist
KC Summers Toyota
06.2020 - 02.2024
Cosmetology Certificate - Cosmetology
Lake Land College