Creative Film Student experienced in video production and customer service. Enhanced customer satisfaction through effective communication and efficient operations while directing a short film project. Focused on delivering innovative solutions and collaborative skills to impactful film industry projects.
Overview
7
7
years of post-secondary education
6
6
years of professional experience
Work History
Cashier
Disney Parks, Experiences and Products
Anaheim, US
10.2023 - Current
Delivered exceptional customer service in dynamic, fast-paced environment, contributing to positive customer experiences.
Managed high-volume cash transactions, ensuring accuracy and enhancing customer satisfaction.
Resolved customer inquiries and issues, enhancing overall guest experience.
Coordinate food handling and service, maintaining health and safety standards.
Contribute to seamless operations, supporting team collaboration and efficiency.
Film Director
Independent
Long Beach, CA
02.2026 - 07.2026
Produced a short film independently
Developed storyboards to effectively visualize scenes, enhancing clarity in communication with the production team.
Created and managed budget for film project, ensuring financial resources aligned with production goals.
Developed storyboards to visualize scenes for the movie prior to filming.
Organized and supervised production staff, including actors, camera operators, grips, set designers, and other crew members.
Created a budget for the film project and monitored spending throughout the production.
Video Editor Intern
Maeya Culture Exchange Group LLC
Rancho Palos Verdes, California
03.2025 - 05.2025
Produced and edited videos to highlight cultural exchange events, enhancing visibility of programs.
Edited video content to effectively convey messages of cultural exchange programs and events.
Prepared final cut versions of videos ready for broadcast or online distribution.
Created engaging social media video content to bolster promotional efforts and increase audience reach.
Reviewed client feedback on completed edits and made necessary changes accordingly.
Managed multiple projects simultaneously while adhering to tight deadlines.
Crew Member
AMC Theaters
Norwalk, US
10.2020 - 10.2023
Greet and assist 200+ customers daily, enhancing their experience and satisfaction.
Streamlined ticket validation processes and ensured efficient crowd flow during peak theatre hours while maintaining guest service standards.
Enhanced concession stand operations through inventory management and swift service delivery, minimizing customer wait times during busy periods.
Cultivated positive guest experiences through problem-solving and personalized assistance, creating memorable entertainment visits.
Personal Shopper
Plato's Closet
Hawaiian Gardens, US
05.2022 - 09.2023
Assisted customers with personalized recommendations, fostering enjoyable shopping experiences.
Operated registers while providing targeted product suggestions, contributing to increased sales.
Maintained store organization and cleanliness, creating a welcoming shopping environment.
Ensured store organization to provide a pleasant shopping experience for customers., ensuring a clean and welcoming environment for customers.
Education
Film Production -
Long Beach City College
Long Beach, CA
01.2023 - 05.2026
High School Diploma -
Bellflower High School
Bellflower, CA
09.2018 - 10.2022
Skills
Customer Service
Communication
Phone Etiquette
Teamwork
Time Management
Video Editing
Adobe Premiere
Filming
Video Production
Camera operation
Storyboarding
Film directing
Team collaboration
Accomplishments
Efficiently manage high-volume cash transactions, ensuring accuracy and customer satisfaction.
Provide exceptional customer service in a dynamic, fast-paced environment.
Coordinate food handling and service, maintaining health and safety standards.
Resolve customer inquiries and issues, enhancing overall guest experience.
Contribute to seamless operations, supporting team collaboration and efficiency.
Assist customers, enhancing their shopping experience with personalized recommendations.
Operate registers, effectively increasing sales through targeted product suggestions.
Maintain store organization, ensuring a clean and welcoming environment for customers.
Streamlined store organization and merchandise presentation, ensuring optimal product visibility and maintaining high cleanliness standards for improved shopping experience.
Greet and assist 200+ customers daily, enhancing their experience and satisfaction.
Streamlined ticket validation processes while maintaining exceptional guest service standards and orchestrating efficient crowd flow during peak theatre hours.
Enhanced concession stand operations through precise inventory management and swift service delivery, reducing customer wait times during busy periods.
Cultivated positive guest experiences through proactive problem-solving and personalized assistance, ensuring memorable entertainment visits.