Morgan Pridgen
601 Worsley Rd, Rocky Mount,NC
Summary
Detail-oriented Quality Coordinator skilled in quality assurance and patient care coordination. Handles compliance management and appointment scheduling efficiently, ensuring accurate patient records and timely follow-ups. Committed to enhancing patient experiences through effective communication and data management.
Overview
3
3
years of professional experience
Work History
Quality Coordinator
Boice-Willis Clinic
Rocky Mount, NC
05.2023 - Current
- Proficient at meeting the demands of TCM (Transitional Care Management) workflows/requirements daily.
- Met our TCM scheduling goal between 99-100% each month.
- Managed Evolent and Aledade compliance requirements daily.
- Coordinated daily follow-up appointment scheduling with UNC Nash for patients post-discharge.
- Monitored and managed discharges from skilled nursing facilities three times a week.
- Uploaded discharge summaries for patients and verified hospital status to ensure accurate patient records each morning.
- Schedule and perform diabetic eye exams and contact patients with results.
Education
Associate of Science - Medical Office Administration
Edgecombe Community College
Tarboro, NC06-2025
Associate of Applied Science - Medical Office Administration
Edgecombe Community College
Tarboro, NC06-2025
Skills
- Quality Assurance
- Patient Care Coordination
- Data Analysis
- Time Management
- Customer Service
- Compliance Management
- Electronic Health Records
- Patient Scheduling
- Multitasking
- Professionalism
Timeline
Quality Coordinator
Boice-Willis Clinic
05.2023 - Current
Associate of Science - Medical Office Administration
Edgecombe Community College
Associate of Applied Science - Medical Office Administration
Edgecombe Community College