Hardworking employee with customer service, multitasking and time management abilities. Strong work ethic, adaptability and exceptional interpersonal skills. Committed to giving every customer a positive and memorable experience.
Overview
7
7
years of professional experience
Work History
Pet Groomer/Receptionist
Petco
Wasilla, AK
10.2018 - Current
Scheduled and confirmed appointments.
Answered multi-line telephone with polite tone of voice to provide general information and answer inquiries.
Bathed and groomed pets using gentle techniques.
Cleaned and sanitized equipment and surfaces to protect animal and staff health.
Updated and recorded customer or client information to maintain accounts.
Greeted customers, answered general questions and directed to appropriate locations.
Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Use of online systems to schedule appointments, input client information, and check daily revenue.
Caregiver
Granny's Log Cabin
Wasilla, AK
07.2017 - 09.2018
Supported bathing, dressing and personal care needs.
Observed patients for changes in physical, emotional, mental or behavioral condition and injuries.
Drove clients to shop for groceries, attend doctor appointments and run errands.
Created safe and positive living situations for clients by communicating with family and other staff about concerns or challenges.
Followed care plan and directions to administer medications.
Contributed to case reviews of client status and progress.
Supervisor, Child and Family Developmental Services (CFDS) at Southcentral FoundationSupervisor, Child and Family Developmental Services (CFDS) at Southcentral Foundation