Morgan Queripel
Wasilla,AK
Summary
Hardworking employee with customer service, multitasking and time management abilities. Strong work ethic, adaptability and exceptional interpersonal skills. Committed to giving every customer a positive and memorable experience.
Overview
7
7
years of professional experience
Work History
Pet Groomer/Receptionist
Petco
Wasilla, AK
10.2018 - Current
- Scheduled and confirmed appointments.
- Answered multi-line telephone with polite tone of voice to provide general information and answer inquiries.
- Bathed and groomed pets using gentle techniques.
- Cleaned and sanitized equipment and surfaces to protect animal and staff health.
- Updated and recorded customer or client information to maintain accounts.
- Greeted customers, answered general questions and directed to appropriate locations.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Use of online systems to schedule appointments, input client information, and check daily revenue.
Caregiver
Granny's Log Cabin
Wasilla, AK
07.2017 - 09.2018
- Supported bathing, dressing and personal care needs.
- Observed patients for changes in physical, emotional, mental or behavioral condition and injuries.
- Drove clients to shop for groceries, attend doctor appointments and run errands.
- Created safe and positive living situations for clients by communicating with family and other staff about concerns or challenges.
- Followed care plan and directions to administer medications.
- Contributed to case reviews of client status and progress.
Education
High School Diploma -
Wasilla High School
Wasilla, AK05-2018
Skills
- Customer Communication
- Honest and Dependable
- Teamwork and Collaboration
- Appointment Scheduling
- Animal Observations
- Animal Care
- Supply Unloading and Storage
- Problem-Solving
- Policy and Procedure Explanations
Timeline
Pet Groomer/Receptionist
Petco
10.2018 - Current
Caregiver
Granny's Log Cabin
07.2017 - 09.2018
High School Diploma -
Wasilla High School