Collaborated with designers on creating visuals for presentations.
Assisted in the development of crucial resources and materials.
Maintained a positive working relationship with fellow staff and management.
Crew Shift Leader
Frutta Bowls
Atlanta, GA
06.2022 - 02.2023
Managed high volume of 100+ orders per shift
Performed daily responsibilities for opening and closing by performing cash drawer audits, till balancing activities, supply restocking obligations, and cleaning duties.
Ensured all tasks were finished in accordance with procedures prior to store operation
Monitored employee performance, provided feedback, and coached employees to enhance their customer service skills.
Strengthened communication skills for customer service over the phone and in person
Resolved customer complaints in a professional manner, while ensuring their satisfaction with the product or service.
Assisted in the hiring process of new crew members and trained them on company policies and procedures.
Understood how to operate and maintain job site equipment safely and for maximum productivity.
Education
High School Diploma -
Holy Innocents’ Episcopal School
Atlanta, GA
05-2023
Bachelor of Science - Integrated Marketing Communications
University of Mississippi
University, MS
05-2027
BBA - General Business
University of Mississippi
University, MS
05-2027
Skills
Verbal and Written Communication
Social Media
Microsoft Word, Excel, Powerpoint
CanvaPro (marketing tool)
Adobe Creative Suite
Customer Service
Policy and Procedure Adherence
Stocking and Receiving
Conflict Resolution
Time Management
Store Opening and Closing
Affilliations
Member of Phi Mu - Alpha Delta Chapter
PC 2023
Volunteer Experience
Mercy Care Atlanta Food and Hygiene Kits
Assembled 20+ meal kits
Assembled 20+ hygiene kits
Followed guidelines given by donation center including additional items and dietary restrictions
Included written letters to recipients
Trinity Presbyterian Church
Clean classrooms and workspaces
Organized storage and overflow rooms
JDRF HIES Fundraising Walk
Participated in fundraising walk alongside classmates to raise money and awareness for Type 1 Diabetes
Collected donations to support funding for JDRF research
My Sister's House Holiday Decorations (Shelter for Women and Children)
Assembled 30+ handmade holiday decorations
Included written holiday cards to recipients
Puppy Pinwheels
Assembled 10+ handmade dog toys
Toys for Tots
40+ donations of toys
Timeline
Marketing Intern
Global Fintech Advisors
06.2024 - 07.2024
Crew Shift Leader
Frutta Bowls
06.2022 - 02.2023
High School Diploma -
Holy Innocents’ Episcopal School
Bachelor of Science - Integrated Marketing Communications
Sr. Learning & Development Manager at Progcap (A Google, Sequoia & Tiger Global funded Fintech Startup)Sr. Learning & Development Manager at Progcap (A Google, Sequoia & Tiger Global funded Fintech Startup)