Analytical underwriter with expertise in the VA loan process. Gifted in evaluating risk, using critical thinking to obtain a common goal. Team-oriented with success in customer satisfaction as well as production & efficiency. Highly organized to handle large workloads and multiple projects simultaneously.
LinkedIn Profile: https://www.linkedin.com/in/morgan-rhoades-0963a14b/
• Assist Loan Coordinator Team Lead with overseeing and mentoring Loan Coordinators for loan accuracy, customer service, increased efficiency and performance management
• Assist Loan Coordinator Team Lead with assigning out file coverage when a loan coordinator is out of the office to ensure the borrower and loan officer receive the best customer service possible.
• Effectively manage a pipeline of 100+ active loans from application to Funding within required turn times and quality standards.
• Effectively communicate with Loan Officers, Underwriters, Closers, and third party vendors responding promptly to inquiries and requests
• Receive, validate, and organize loan documents to clear underwriting conditions for loan approval