Morgan Rubero
Parachute,CO
Summary
Dedicated professional with demonstrated strengths in customer service and time management. Willing to take on any task to support team and help a business succeed. Good at troubleshooting problems and building successful solutions. Excellent verbal and written communicator with strong background cultivating positive relationships and exceeding goals.
Overview
8
8
years of professional experience
Work History
Bus Driver
Garfield RE2 Transportation
08.2022 - Current
- Possesses excellent defensive driving techniques and the ability to professionally deal with disruptive passengers
- Completed pre- and post-trip bus inspections for safe passenger transportation.
- Transported passengers safely along prescribed routes according to tight schedules.
Retail Supervisor
Venture Sports
11.2018 - 05.2022
- Remained current on new industry products and trends while demonstrating knowledge of products for the bike and ski industry
- Assist the Store Manager in maintaining an enthusiastic and professional standard of guest service
- Empowered staff with strategies for handling difficult situations and complicated sales
- Maintained store merchandising standards, verifying appropriate stock levels, correct promotional signage and adherence to schematics.
Desk Agent
Talisa Hotel, Currently Grand Hyatt
05.2018 - 11.2018
- Provided customer service by greeting and assisting customers, and responding to customer inquiries and complaints
- Was familiar with all hotel services/features and local attractions/activities to respond to guest inquiries accurately.
Rental Technician
Charter Sports
11.2017 - 04.2018
- Checked in and confirmed guest reservations for rental equipment
- Fit Boots, skis, snowboards to guest satisfaction while ensuring guests are well-equipped for a day on the mountain.
Secretary
Midwest Custom Ag Aviation
05.2016 - 08.2017
- Established office procedures, priorities and deadlines
- Answered multi-line phone system, determining next steps to assist staff and customers
- Managed calendars, updated staff schedules
- Obtained customer name, address and billing information to be entered into order forms.
Education
Diploma -
Dodge City High School
05.2014
Skills
- Microsoft Word
- Microsoft Excel
- Microsoft Access
- Microsoft Powerpoint
- Leadership
- Conflict resolution
- Time management
- Team building
- Clean Driving Record
- Typing speed 50 WPM
Timeline
Bus Driver
Garfield RE2 Transportation
08.2022 - Current
Retail Supervisor
Venture Sports
11.2018 - 05.2022
Desk Agent
Talisa Hotel, Currently Grand Hyatt
05.2018 - 11.2018
Rental Technician
Charter Sports
11.2017 - 04.2018
Secretary
Midwest Custom Ag Aviation
05.2016 - 08.2017
Diploma -
Dodge City High School
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