Morgan Ruppel
Summary
Hardworking and reliable individual with a strong drive for success. Offering skills in office management, asset protection and customer service. Highly organized, proactive and punctual with team-oriented mentality.
Overview
7
7
years of professional experience
Work History
MORTGAGE LOAN PROCESSOR
The FNB Community Bank
09.2022 - Current
- Underwrote and processed mortgage loans from application to closing.
- Developed comprehensive understanding of loan processing regulations and laws to be fully compliant.
- Coordinated closing process with attorneys, title companies, and government clerks.
SENIOR LOAN SPECIALIST
OneMain Financial
08.2021 - 09.2022
- Evaluated loan applications to determine eligibility of applicants
- Worked with clients to determine needs and solutions
- Maintained and serviced customer accounts
- Collection and solicitation calling
INDEPENDENT INSURANCE AGENT
COUNTRY Financial
05.2020 - 08.2021
- Managed daily office practices to sustain a successful and profitable business
- Analyzed customer needs and provided best options, upselling products and services
- Cultivated lasting professional relationships.
SALES INTERN & FARM HAND
Walker Grain & Livestock
11.2018 - 05.2020
- Assisted with ordering, sorting, and delivering seed to customers while providing great service
- Shadowed customer meetings to learn about the wants and needs of customers while building a relationship
- Assisted in the field during planting and harvest by running heavy machinery, seed, etc.
OFFICE ASSISTANT
COUNTRY Financial
12.2016 - 03.2018
- Quoting for customers, helped solve customer concerns and kept detailed reports
- Scheduled customer appointments, provided customer service and support.
Education
Associate of Applied Science - Agriculture Business & Supply
Lake Land College
Mattoon, IL05.2019
Skills
- Office Management
- Customer Service
- Project Management
- Proficient in all Microsoft systems
- Extremely detail oriented
- Asset protection
- Loan Processing
- Sales
Timeline
MORTGAGE LOAN PROCESSOR
The FNB Community Bank
09.2022 - Current
SENIOR LOAN SPECIALIST
OneMain Financial
08.2021 - 09.2022
INDEPENDENT INSURANCE AGENT
COUNTRY Financial
05.2020 - 08.2021
SALES INTERN & FARM HAND
Walker Grain & Livestock
11.2018 - 05.2020
OFFICE ASSISTANT
COUNTRY Financial
12.2016 - 03.2018
Associate of Applied Science - Agriculture Business & Supply
Lake Land College
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