Morgan Schnabel
Parkston,SD
Summary
Dynamic cosmetologist with proven adaptability and exceptional customer service skills at Designer's Den and other esteemed venues. Excelled in creating hygienic, welcoming environments and enhancing service quality through feedback, showcasing a blend of detail orientation and time management. Achieved significant client satisfaction and retention, underscoring a commitment to excellence and continuous improvement.
Overview
11
11
years of professional experience
Work History
Housekeeping
Avera St. Benedicts Health Center
11.2022 - Current
- Performed light housekeeping tasks to maintain a clean and safe living environment for residents and patients.
- Work with other housekeeping staff to coordinate cleanliness for incoming residents and patients.
- Communicated problems regarding guest rooms to housekeeping services and maintenance personnel.
- Help with training new hires on proper housekeeping procedures, leading to increased consistency in service quality.
- Collaborated with housekeeping to maintain room readiness, enhancing guest comfort.
Cosmetologist
Designer's Den
05.2022 - Current
Cosmetologist
The Spa on Phillips
08.2019 - 09.2022
- Maintained a clean and hygienic work environment by following strict sanitation guidelines and procedures.
- Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
- Demonstrated high level of customer service to increase retention and satisfaction.
- Processed payments, entering sales in register for prompt customer service.
- Utilized feedback from client surveys to refine services and address any areas needing improvement.
Shift Leader
SUBWAY®Restaurants
06.2013 - 03.2022
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Completed cash and credit card transactions accurately using POS software.
- Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
Education
High School Diploma -
Montevideo Senior High School
Montevideo, MN06.2015
Associate Degree - Cosmetology
Model College of Hair Design
Saint Cloud, MN09.2016
Skills
- Adaptability
- Time Management
- Detail Oriented
- Customer Service
Timeline
Housekeeping
Avera St. Benedicts Health Center
11.2022 - Current
Cosmetologist
Designer's Den
05.2022 - Current
Cosmetologist
The Spa on Phillips
08.2019 - 09.2022
Shift Leader
SUBWAY®Restaurants
06.2013 - 03.2022
High School Diploma -
Montevideo Senior High School
Associate Degree - Cosmetology
Model College of Hair Design
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