Morgan Schroeter
Big Bend,Wisconsin
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. I am looking to connect with the customers and my co-workers to build a bond between them. Enthusiastic retail professional with hands-on experience in customer service, payment processing and sales. Strong communicator and team player, eager to learn new processes to support overall organizational success.
Overview
2
2
years of professional experience
Work History
Seasonal Retail Associate
Kohls Department Store
Muskego, WI
10.2023 - 01.2024
- Greeted customers and provided excellent customer service.
- Assisted customers in finding products, answered questions, and made product recommendations.
- Maintained store appearance by organizing merchandise displays, cleaning fitting rooms, and putting away returns.
- Rang up retail purchases and processed payment cards, returning appropriate cash and coin to customers.
- Processed payments and handled exchanges, returns and refunds according to company policy.
- Performed price checks on items requested by customers.
- Counted cash, made change and stored coupons to keep organized and balanced cash register drawer.
- Updated customer information in the database system when necessary.
- Maintained knowledge of sales and promotions, return policies and security practices.
Field Referee
BoxHorn Gun Club
Muskego, WI
06.2022 - 04.2023
- Adhered to and enforced the gun club rules and regulations.
- Performed regular cleaning and maintenance inside and outside of gun club.
- Handled cashier duties including processing payments, issuing change, and refunds.
- Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
- Maintained accurate records of inventory levels, sales transactions, and customer contact information
- Performed weekly inventory counts and updated records accordingly.
- Resolved customer complaints in a professional manner
- Connected with customers using strong conversational skills to uncover unique needs.
Maintenance/Cart Associate
Walmart
Mukwonago, Wisconsin
09.2021 - 03.2022
- Demonstrated ability to work independently or as part of a team to complete tasks efficiently.
- Assisted customers in locating items within the store.
- Maintained store cleanliness by sweeping floors.
- Conducted price checks for customers when requested.
- Gathered carts from parking lot and inside store to bring to entrance of store for customer use.
- Organized carts in bay after returning from parking lot.
- Assisted customers with carrying out and loading heavy, bulky purchases into vehicles.
- Retrieved carts from docking areas in retail parking lots.
- Kept entrances clean of debris or clutter, cleaned up spills throughout store, collected garbage from around the store, and cleaned restrooms and other surfaces.
Education
High School Diploma -
Mukwonago High School
Mukwonago, WI06-2023
Park View Middle School
Mukwonago, WIBig Bend Elementary
Big Bend, WISkills
- Hands on Work
- Communication
- Dependable
- Hard working
- Punctual
- Problem Solver
- Customer Service
- Reliable
- Cash Register Operation
- Cash Handling Accuracy
- Customer Engagement
- Sales Promotion
- Retail Sales
- Store Opening and Closing
References
Sharon Patrick
Job Position: Cashier
Company: Kohl's Department Store
Phone number: (414) 369-0334
Email: patriot.patrick3@gmail.com
I worked with Sharon at Kohl's cashiering from November 2023 to January 2024, so for three months.
Timeline
Seasonal Retail Associate
Kohls Department Store
10.2023 - 01.2024
Field Referee
BoxHorn Gun Club
06.2022 - 04.2023
Maintenance/Cart Associate
Walmart
09.2021 - 03.2022
High School Diploma -
Mukwonago High School
Park View Middle School
Big Bend Elementary
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