Summary
Overview
Work History
Education
Skills
Timeline
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Morgan Scriber

San Antonio,Texas

Summary

A resilient and problem-solving hospitality professional with over 5+ years experience providing the public with exceptional customer service. Currently seeking to transfer skills into non-profit professional role. Expertise in time-management, multitasking, and multidimensional communication.

Overview

4
4
years of professional experience

Work History

Food and Beverage Server

Hyatt Regency
04.2023 - Current
  • Demonstrated excellent customer service skills while working as a Food and Beverage Server in a fast paced environment
  • Developed an organized system for taking orders, delivering food to tables, and handling payment transactions
  • Maintained a thorough knowledge of the restaurant's menu items and specials, providing customers with detailed information regarding their selections
  • Provided courteous, friendly service while multitasking in fast-paced environment.

Restaurant Waitress/Server

Olive Garden
01.2022 - 04.2023
  • Addressed and handled guests inquiries/complaints in a professional manner
  • Performed data entry by utilizing POS system technology
  • Partners with team members to serve food and beverages in a timely manner
  • Maintained high standards of customer service during high-volume, fast paced operations
  • Self-started opening duties and closing duties such as restocking items and reconciliation of the cash drawer.
  • Bussed and reset tables to keep dining room and work areas clean.

Nutrition Education Assistant

Temp San Antonio Food Bank
07.2021 - 09.2021
  • Fundraised additional funding and support for populations who were currently in the WIC and SNAP programs
  • Managed community outreach projects involving 700+ participants by overseeing farmers markets and traveling mobile markets
  • Collected quantifiable demographic data and performed data entry utilizing the Quickbooks program
  • Researched anti-hunger and nutrition topics and provided quantitative data for charting.
  • Delivered personalized educational and emotional support to individuals to enable positive learning outcomes.

Head Resturant Server/ Trainer

Zios Italian Kitchen
03.2020 - 07.2021
  • Collaborated with the all team members maximize the customer satisfaction
  • Maintained detailed knowledge of menu items and ingredients to drive sales
  • Trained new hires and assisted in the management of the front of house employees
  • Cultivated warm relationships with regular customers.
  • Maintained high standards of customer service during high-volume, fast paced operations

Education

Associate of Arts - Advanced Culinary Arts

Stratford University
Woodbridge, VA
06.2016

High School Diploma -

Gar-Field Senior High School
Woodbridge, VA
06.2013

Skills

  • Excellent Interpersonal Communication Skills
  • Acute Attention to Detail
  • Strong Time Management
  • Basic Computer Skills

Timeline

Food and Beverage Server

Hyatt Regency
04.2023 - Current

Restaurant Waitress/Server

Olive Garden
01.2022 - 04.2023

Nutrition Education Assistant

Temp San Antonio Food Bank
07.2021 - 09.2021

Head Resturant Server/ Trainer

Zios Italian Kitchen
03.2020 - 07.2021

Associate of Arts - Advanced Culinary Arts

Stratford University

High School Diploma -

Gar-Field Senior High School

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Morgan Scriber