Summary
Overview
Work History
Education
Skills
Accomplishments
Affiliations
Timeline
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Morgan Short

Birmingham,AL

Summary

Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Overview

7
7
years of professional experience

Work History

Senior Account Specialist

Enterprise Mobility
Birmingham, AL
10.2021 - Current
  • Generated sales leads by researching potential customers using various sources including the internet.
  • Recruited and trained new employees to meet job requirements.
  • Resolved customer inquiries and complaints requiring management-level escalation.
  • Delegated work to staff, setting priorities and goals.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
  • Used CRM to manage my current portfolio and potential leads
  • Provided a high level of service to clients in order to maintain and expand business relationships in the future

Sales Associate

Sam's Club
Oxford, Alabama
01.2020 - 10.2021
  • Answered store and merchandise questions and led customers to wanted items.
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
  • Answered incoming telephone calls to provide store, products and services information.
  • Assessed customer needs to provide assistance and information on product features.

Licensed Massage Therapist

Prestige Medical Spa
Oxford, Alabama
11.2016 - 01.2020
  • Assessed soft tissue condition, joint quality and function, muscle strength and range of motion.
  • Researched new products and therapy modalities to increase service offerings.
  • Communicated effectively with clients regarding their current condition as well as any changes observed during the course of treatment.
  • Cultivated loyal clientele and high rate of referrals based on quality of massage services.
  • Educated clients on preventive measures and mobility programs to prevent reoccurring muscle issues.

Education

Bachelor of Science -

Jacksonville State University
Jacksonville, AL
12-2021

Skills

  • Customer Service
  • Proficiency with CRM systems
  • Sales expertise
  • Cold calling skills
  • Organization
  • Self-motivated
  • Microsoft Office Proficiency
  • Customer Relationship Development
  • Recordkeeping Abilities

Accomplishments

  • Female Leadership Award

Affiliations

  • Member of Sigma Alpha Pi leadership fraternity

Timeline

Senior Account Specialist

Enterprise Mobility
10.2021 - Current

Sales Associate

Sam's Club
01.2020 - 10.2021

Licensed Massage Therapist

Prestige Medical Spa
11.2016 - 01.2020

Bachelor of Science -

Jacksonville State University

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Morgan Short