Morgan Smith
MCKINNEY,TX
Summary
Dependable and motivated in providing fast, high-quality customer service to guests in busy settings. Upbeat and adaptable with knowledge in personnel development, team collaboration and resolving issues with customers, waitstaff and management.
Overview
2
2
years of professional experience
Work History
Server
First Watch Cafe
12.2023 - Current
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
Server
Jessies Fajitas And Ritas
08.2023 - 12.2023
- Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Maximized table turnover rate by efficiently managing reservations and seating arrangements.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
Shift Lead
Wendys Fast Food
10.2021 - 04.2023
- Improved team efficiency by implementing new scheduling and task management strategies.
- Enhanced customer satisfaction through effective conflict resolution and prompt service.
- Trained new employees on company policies, procedures, and best practices for optimal performance.
- Evaluated employee performance regularly, providing constructive feedback for growth opportunities within the team structure.
Education
High School Diploma -
Cornerstone Christian Academy
McKinney, TX05.2023
Skills
- Guest Engagement
- Strong Work Ethic
- Sales Expertise
- Strong in a fast paced environment
Timeline
Server
First Watch Cafe
12.2023 - Current
Server
Jessies Fajitas And Ritas
08.2023 - 12.2023
Shift Lead
Wendys Fast Food
10.2021 - 04.2023
High School Diploma -
Cornerstone Christian Academy
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