Morgan Smith
West Linn,OR
Summary
I'm looking for a job over summer while I'm back from school, that I could possibly return to for breaks as well, My favorite part of my past jobs was interacting with my customers and making them feel happy with their experience. I do great working with others or by myself. I have good critical thinking skills, conflict resolution skills, and time management skills. I pay close attention to detail and put my full effort into what I do. Im punctual, time flexible, and have reliable transportation.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Retail Sales Associate
Dicks Sporing Goods
03.2023 - 09.2023
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
- Enhanced visual merchandising displays by arranging products strategically, attracting more customers to the store.
- Managed cash register, ensuring accurate transactions and safeguarding against losses.
- Engaged with customers on sales floor, offering assistance and improving shopping experience.
Ice Cream Scooper
Dairy Hill
08.2021 - 09.2022
- Maintained cleanliness of the store through sweeping, mopping, and sanitizing workstations.
- Managed time effectively during peak periods to provide fast service without compromising product quality or presentation.
- Served customers with speed and detail orientation, keeping team running smoothly throughout service fluctuations.
- Kept work area tidy and sanitary, promptly addressing spills, and other messes.
- Provided exceptional customer care through active listening skills and addressing concerns promptly.
- Greeted customers upon entering the store, creating a welcoming atmosphere that encouraged repeat business.
- Carried out cash and card transactions quickly and thoughtfully.
Content administrator
Audience Synergy LLC
02.2021 - 08.2022
- While being a content administrator for Audience Synergy, I would source and organize articles for ModernNurse.com. As well as curate and post social media content on Instagram. Often I would colaborate with the graphic design and editorial teams.
Education
High School -
West Linn High School
West Linn, OR06-2023
Bachelor of Science - Psychology
Oregon State University
Corvallis, OR06-2027
Skills
- Customer service
- Teamwork and collaboration
- Problem-solving
- Presentation
- Time management
- Cash handling
- Store maintenance
- Phone etiquette
- Conflict resolution
- Interpersonal and written communication
Certification
- Licensed [Job Title] - [Timeframe]
Timeline
Retail Sales Associate
Dicks Sporing Goods
03.2023 - 09.2023
Ice Cream Scooper
Dairy Hill
08.2021 - 09.2022
Content administrator
Audience Synergy LLC
02.2021 - 08.2022
High School -
West Linn High School
Bachelor of Science - Psychology
Oregon State University
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