Summary
Overview
Work History
Education
Skills
Timeline
Generic

Morgan Speer

Bloomington,IN

Summary

Agile and adaptable staff leader with stellar work history, motivational approach and upbeat nature. Skilled at training employees and leveraging organized approaches to handle daily planning, scheduling and customer service requirements. Forward-thinking and industrious with diplomatic communication style focused on maximizing engagement and satisfaction.

Overview

5
5
years of professional experience

Work History

Pharmacy Technician

CVS Pharmacy
10.2023 - Current
  • Improved patient satisfaction by efficiently processing prescriptions and managing inventory in a timely manner.
  • Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
  • Streamlined prescription processing with accurate data entry and verification of patient information.
  • Reduced medication errors by diligently cross-checking medications against patients'' profiles before dispensing.
  • Boosted customer loyalty by providing friendly, knowledgeable assistance on drug interactions and side effects.
  • Maximized pharmacy efficiency through effective communication with staff members and adherence to procedures.
  • Assisted in maintaining a clean and organized work environment, ensuring compliance with safety regulations.
  • Contributed to the reduction of prescription wait times by promptly addressing refill requests and insurance authorizations.

Lead Marketer

LeafFilter
02.2023 - 08.2023
  • Increased brand awareness by developing and implementing innovative marketing strategies.
  • Boosted lead generation with targeted content creation and distribution across multiple channels.
  • Enhanced customer engagement through the development of personalized email marketing campaigns.
  • Optimized website performance, driving organic traffic growth and improving search engine rankings.
  • Created comprehensive sales enablement materials for use by internal teams and external partners alike.

Retail Sales Manager

Ulta Beauty Inc.
11.2021 - 11.2022
  • Boosted sales performance by implementing effective visual merchandising and store layouts.
  • Developed strong customer relationships through attentive service and expert product knowledge, resulting in repeat business.
  • Trained new sales associates on company policies, selling techniques, and customer service best practices to maximize their potential.
  • Managed inventory effectively to minimize stock shortages and ensure optimal levels of merchandise for maximum sales.
  • Implemented targeted marketing campaigns that drove traffic into the store, increasing overall footfall and conversion rates.
  • Collaborated with other department managers to create a cohesive in-store experience that maximized cross-selling opportunities between departments.
  • Addressed customer complaints professionally and efficiently, resulting in satisfied customers who continued to patronize the store.
  • Provided ongoing coaching and feedback to sales associates, fostering an environment conducive to learning and professional growth.
  • Conducted regular staff meetings to discuss goals, progress toward targets, and areas needing improvement or focus for the entire team.
  • Maintained a clean and organized storefront at all times by enforcing strict housekeeping standards across the entire team.
  • Implemented loss prevention strategies which reduced shrinkage rates significantly over time.
  • Trained team members in successful strategies to meet operational and sales targets.

Assistant Preschool Teacher

Artesian Childcare
05.2021 - 08.2021
  • Enhanced student engagement by incorporating interactive activities and hands-on learning experiences.
  • Collaborated with lead teachers to develop and implement age-appropriate curriculum for preschoolers.
  • Provided individualized support for students, addressing unique learning needs and fostering growth in all areas.
  • Established a nurturing classroom environment that promoted inclusivity, emotional well-being, and social development.
  • Fostered strong parent-teacher relationships through regular communication about student progress and goals.
  • Assisted in the planning and execution of various extracurricular activities to enrich students'' overall educational experience.
  • Maintained a clean, safe, and organized classroom space conducive to learning and creativity.
  • Implemented behavior management strategies effectively, promoting a positive atmosphere within the classroom.
  • Taught children with creative approaches, methods, and techniques.

Grocery Clerk

Kroger
04.2019 - 06.2020
  • Improved customer satisfaction by providing efficient and friendly service at the checkout counter.
  • Enhanced store cleanliness through diligent maintenance of aisles, shelves, and display areas.
  • Assisted customers with product inquiries by sharing extensive knowledge of grocery items and their locations.
  • Contributed to increased sales performance by stocking shelves in a visually appealing manner.
  • Ensured proper storage conditions for perishable items, resulting in reduced spoilage rates.
  • Expedited customer transactions by accurately scanning items and processing various payment methods.
  • Promoted a positive shopping experience by courteously addressing customer concerns and resolving issues promptly.
  • Collaborated with team members to meet daily objectives and maintain smooth store operations.
  • Consistently met or exceeded performance goals by maintaining high standards of efficiency, productivity, and customer service.

Education

Associate of Arts - Interior Design

Indiana University - Purdue University Indianapolis
Indianapolis, IN
05.2025

Certification - Entrepreneurship

Ivy Tech Community College of Indiana
Bloomington, IN
05.2023

High School Diploma -

Martinsville High School
Martinsville, IN
05.2020

Skills

  • Supply Restocking
  • Drug Utilization Review
  • Drug Inventory Control
  • Order Verification
  • Market Research
  • Product Marketing
  • Sales Enablement
  • Team Supervision
  • Visual Merchandising
  • Promotional Planning
  • Customer Service
  • Sales Strategy Implementation
  • Revenue Growth

Timeline

Pharmacy Technician

CVS Pharmacy
10.2023 - Current

Lead Marketer

LeafFilter
02.2023 - 08.2023

Retail Sales Manager

Ulta Beauty Inc.
11.2021 - 11.2022

Assistant Preschool Teacher

Artesian Childcare
05.2021 - 08.2021

Grocery Clerk

Kroger
04.2019 - 06.2020

Associate of Arts - Interior Design

Indiana University - Purdue University Indianapolis

Certification - Entrepreneurship

Ivy Tech Community College of Indiana

High School Diploma -

Martinsville High School
Morgan Speer