Summary
Overview
Work History
Education
Skills
Timeline
Server

Morgan Stockton

Mobile,AL

Summary

Dedicated professional with a strong work ethic and exceptional customer service skills, honed at Waffle House. Proven ability to enhance guest engagement and satisfaction through attentive service and effective cash handling. Dependable and hardworking, consistently delivering positive experiences in high-pressure environments while maintaining a clean and organized workspace.

Overview

3
3
years of professional experience

Work History

Dog Sitter

Private
08.2019 - 09.2020
  • Followed pet care instructions, dietary needs, and medication regimens.
  • Maintained a clean and organized work space for all pet sitting tasks, including cleaning up after dogs during visits or overnight stays.
  • Enhanced clients satisfaction by providing attentive and personalized care for their dogs.
  • Contributed to clients peace of mind by sending regular updates on their pets, including photos and videos.
  • Managed pet safety and wellness in owners' absence by securing yard gates and removing items that could make pets sick.
  • Exercised animals regularly with walks and rigorous play activities.

Seasonal Worker

Hobby Lobby
11.2019 - 12.2019
  • Developed strong relationships with coworkers through effective communication skills, fostering teamwork within our group.
  • Contributed to a positive work environment by maintaining a professional demeanor and upbeat attitude throughout the busy holiday season.
  • Handled high-pressure situations effectively by remaining calm and focused during peak seasonal times, allowing for the swift resolution of customer inquiries and concerns.
  • Provided exceptional customer service, addressing inquiries and resolving issues in a timely manner.
  • Enhanced customer satisfaction by providing efficient and friendly service during peak holiday seasons.
  • Assisted with the setup and takedown of promotional displays, contributing to an increase in overall seasonal sales.

Server

Waffle House
03.2020 - 03.2021
  • Maintained cleanliness in dining area, contributing to a pleasant atmosphere for customers.
  • Cultivated warm relationships with regular customers.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Demonstrated excellent multitasking abilities by managing multiple tables simultaneously without sacrificing quality of service.
  • Practiced safe, sanitary food handling for preparation and service to maximize pleasant dining experience.
  • Accurately managed cash transactions while handling high-volume shifts, ensuring balanced registers at the end of each shift.

Server & Hostess

IHOP
03.2021 - 05.2021
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.

Server

Waffle House
01.2022 - 11.2022
  • Maintained cleanliness in dining area, contributing to a pleasant atmosphere for customers.
  • Cultivated warm relationships with regular customers.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Demonstrated excellent multitasking abilities by managing multiple tables simultaneously without sacrificing quality of service.
  • Practiced safe, sanitary food handling for preparation and service to maximize pleasant dining experience.
  • Accurately managed cash transactions while handling high-volume shifts, ensuring balanced registers at the end of each shift.Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
  • Handled cash transactions accurately, contributing to balanced daily financial reports.

Education

Mary G. Montgomery
Semmes, AL

Skills

  • Strong work ethic
  • Exceptional customer service
  • Cash handling
  • Guest engagement
  • Quick learner
  • Task prioritization
  • Dependable and hardworking
  • Customer service

Timeline

Server

Waffle House
01.2022 - 11.2022

Server & Hostess

IHOP
03.2021 - 05.2021

Server

Waffle House
03.2020 - 03.2021

Seasonal Worker

Hobby Lobby
11.2019 - 12.2019

Dog Sitter

Private
08.2019 - 09.2020

Mary G. Montgomery

Similar Profiles

CREATE PROFILE
Morgan Stockton