Morgan Swiler
Charlotte,NC
Summary
Motivated with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable experiences. Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
3
3
years of professional experience
Work History
Barn Hand
Bankshire Equestrian Center
02.2023 - Current
- Cleaned stalls ensuring the horses' comfortability and health
- Kept stalls and barn equipment clean and sterilized to support horse wellbeing.
- Oversaw feeding, watering and health monitoring of the horses, prioritizing health and wellness.
- Led daily exercises for horses and leveraged opportunities to assess behaviors and correct problems early.
Server
Ballantyne Hotel & Lodge
05.2021 - Current
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
Referral Coordinator
Carolina Asthma & Allergy Center
01.2021 - 07.2021
- Processed referral requests from patients, doctors and other health care professionals.
- Assisted with completion of referral forms and verified data accuracy and completion
- Accessed and reviewed patient records to verify receipt completed referral paperwork.
- Facilitated referrals to other healthcare providers and resources to bridge service gaps.
Education
Bachelor of Science - Health Systems Management
University of North Carolina At Charlotte
Charlotte, NC12.2023
High School Diploma -
Charlotte Latin School
Charlotte, NC05.2020
Skills
- Security Monitoring
- Customer Transactions
- POS Systems Operations
- Product Knowledge
- Corrective Actions
- Wine and Liquor Service
- Customer Relations
- Microsoft Excel
Accomplishments
- Dean's list for the College of Health and Human Services within major
Timeline
Barn Hand
Bankshire Equestrian Center
02.2023 - Current
Server
Ballantyne Hotel & Lodge
05.2021 - Current
Referral Coordinator
Carolina Asthma & Allergy Center
01.2021 - 07.2021
Bachelor of Science - Health Systems Management
University of North Carolina At Charlotte
High School Diploma -
Charlotte Latin School
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