Morgan Tarpley
Sevierville,TN
Summary
Detail-oriented team player with strong organizational skills. Has the ability to handle multiple projects simultaneously with a high degree of accuracy. Seeking full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
11
11
years of professional experience
Work History
Data Analyst
Dollywood Theme Park
08.2021 - Current
- Created various Excel documents to assist with pulling metrics data and presenting information for concise explanations of best placement for needed resources.
- Used statistical methods to analyze data and generate useful business reports.
- Managed large-scale databases to ensure timely access to critical information.
- Utilized data visualization tools to effectively communicate business insights.
- Produced monthly reports using advanced Excel spreadsheet functions.
Sales Associate
Smoky Mountain Harley-Davidson
05.2013 - 08.2021
- Increased customer satisfaction by addressing and resolving client concerns efficiently.
- Developed strong relationships with key clients, resulting in repeat business and increased revenue.
- Handled escalated customer issues promptly, ensuring timely resolution and high levels of client satisfaction.
- Handled customer issues with confidence, using complex problem solving to provide effective resolution.
- Maintained high customer satisfaction standards to meet or exceed targets.
Education
Bachelor of Arts - Marketing
East Tennessee State University
Johnson City, TN05.2017
Sevier County High School
Sevierville, TN05.2013
Skills
- Excel Functions
- Data Analysis
- Analytical Problem Solving
- Attention to Detail
- Database Management
- Project Management
- Database Maintenance
- Report Preparation
- Report Writing
- Strong Work Ethic
Timeline
Data Analyst
Dollywood Theme Park
08.2021 - Current
Sales Associate
Smoky Mountain Harley-Davidson
05.2013 - 08.2021
Bachelor of Arts - Marketing
East Tennessee State University
Sevier County High School