Morgan Taylor
Monroe,North Carolina
Summary
Peer mentor with expertise in creating inclusive environments and supporting diverse groups. Proven track record in delivering exceptional customer service and enhancing team collaboration. Strong ability to foster positive relationships and promote teamwork. Dedicated professional with experience in customer service and patient care. Known for effective communication and problem-solving abilities, contributing to a positive and safe environment for students and patients alike. Adaptable and empathetic individual with a strong background in support roles. Proven ability to assist diverse populations while ensuring safety and emotional well-being in dynamic environments.
Overview
6
6
years of professional experience
Work History
Peer Mentor
Julias Learning
Monroe, North Carolina
09.2025 - Current
- Assisted students with daily activities and academic tasks.
- Implemented individualized education plans to support student learning.
- Monitored student behavior and provided guidance during classroom activities.
- Organized and facilitated engaging educational activities for students.
- Maintained a safe and inclusive learning environment for all students.
- Provided emotional support to students to foster positive self-esteem.
Server
Longhorn
Monroe, NC
04.2025 - Current
- Provided excellent customer service in a fast-paced dining environment.
- Provided exceptional service to high volume of daily customers.
- Took orders from customers accurately and in a timely manner.
- Handled money transactions accurately while following company procedures for handling cash payments.
CNA
Children Levines
Charlotte, NC
05.2024 - Current
- Provided assistance with activities of daily living, including bathing, dressing and grooming.
- Performed vital sign assessments, such as taking blood pressure and temperature.
- Maintained a clean, safe environment for the patient by adhering to infection control policies and procedures.
- Answered patient call lights promptly and responded to requests appropriately.
- Assisted patients in ambulation and transfers using proper body mechanics.
CNA
Autumn Care
Marshville, North Carolina
06.2023 - Current
- Assisted patients with daily living activities and personal hygiene.
- Monitored vital signs and reported changes to nursing staff.
- Maintained a clean and safe environment for residents.
- Documented patient care activities in electronic health records.
- Communicated effectively with patients, families, and healthcare team members.
Server
Hickory Tavern
Indian Trail, North Carolina
06.2022 - 10.2024
- Provided excellent customer service in a fast-paced dining environment.
- Facilitated timely food and beverage delivery to guests.
- Collaborated with kitchen staff to ensure order accuracy.
- Maintained cleanliness and organization of dining area.
Host/Togo
Spiros Hilltop
Monroe, North Carolina
09.2020 - 02.2021
- Greeted and seated guests with a friendly demeanor.
- Managed reservation systems to optimize seating arrangements.
- Coordinated with kitchen staff to ensure timely meal service.
- Assisted guests with menu inquiries and dining recommendations.
Shipping QC Clerk
Cunningham Brothers
Monroe, North Carolina
03.2020 - 08.2020
- Inspected products for quality and compliance with company standards.
- Documented inspection results and reported discrepancies to management.
- Operated testing equipment to assess material integrity and performance.
Education
Bachelor of Science - Psychology
Wingate University
Wingate, NC05-2028
High School Diploma -
Piedmont High
Monroe, NC06-2024
Skills
- Patient care
- Team collaboration
- Data documentation
- Emotional support
- Conflict resolution
- Time management
- Peer support
- Self-awareness
- Life skills development
- Crisis support
- Empathy development
- Active learning
- Counseling
- Recovery skills modeling
Timeline
Peer Mentor
Julias Learning
09.2025 - Current
Server
Longhorn
04.2025 - Current
CNA
Children Levines
05.2024 - Current
CNA
Autumn Care
06.2023 - Current
Server
Hickory Tavern
06.2022 - 10.2024
Host/Togo
Spiros Hilltop
09.2020 - 02.2021
Shipping QC Clerk
Cunningham Brothers
03.2020 - 08.2020
Bachelor of Science - Psychology
Wingate University
High School Diploma -
Piedmont High