Morgan Tester
La Porte,TX
Summary
Detailed oriented person with experience in customer service, data entry and office management along with strong technical skills and, the ability to learn concepts quickly.
Career goals are to advance professionally and steadily in a professional and steady environment. I am dedicated, hardworking, and goal-oriented.
Overview
8
8
years of professional experience
Work History
Administration Assistant
Robert Half
12.2022 - 03.2023
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Data Entry
- Completed clerical tasks such as filing, copying, and distributing mail.
- Interacted with vendors by phone or email in regards to payroll
- Scheduling with HASC and Core
- Managed filing system, entered data and completed other clerical tasks.
- Following up with payroll duties
- Updated Human Resources Information System (HRIS) database, maintained data accuracy and assisted with system changes.
Customer Service Representative
Robert Half
06.2022 - 11.2022
- Responded proactively and positively to rapid change.
- Shipping and Receiving.
- Interacting with customers regarding ETAs of shipments.
- Inventory control.
- Scheduled inbound and outbound loads.
- Maintaining and updating information on spreadsheets.
- Created Bills of Lading, managed end of month billing, invoices, and shipment orders.
- Provided primary customer support to internal and external customers.
- Utilized ERP software program.
Census Worker
United States Census
08.2020 - 10.2020
- Filling, data entry, work excel, microsoft and OCS software.
- Heavy contact with census enumerators to guide them out in the field.
- Processed resignations for census takers when counts were complete.
- Organization of office space ensuring positive work flow.
- Handled disposal of confidential information by following certain procedures
- Substituted as receptions PRN.
- Worked with extreme precision under timeframes provided by government, in a fast paced environment.
Customer Service Representative
DNA Motoring
04.2019 - 06.2019
- Handled customer inquiries and suggestions courteously and professionally.
- Researching products.
- Package returns and refunds.
- Collected customer feedback.
- Recommended procedural or product changes to enhance future service delivery to supervisors.
- Consulted with customers to determined best method to resolve billing issues.
- Clarified customer issues and determined root cause of problems to resolve product or service complaints.
Preschool Assistant Teacher
Grace Community Church
07.2018 - 02.2019
- Supervised children during in-classroom activities and on playground.
- Engaged and entertained children through recreational and educational activities.
- Interacted with children one-on-one and in small groups to enhance and support learning activities.
- Maintained classrooms by disinfecting and sterilizing surfaces and toys.
- Planned daily activities and lessons for schoolagers.
- Worked with all age groups starting with infants to twelve years old.
-
Site Director
Knowledge Universe
08.2015 - 07.2017
- Performed continuous evaluations of learning center successes and failures, and implemented improvement plans.
- Monitored children's play activities to ensure safety and wellness.
- Monitored supply and material inventory.
- Managed classroom of up to fifty children, ages five to twelve.
- Support children's emotional and social development with one on one attention.
- Planned and attended marketing events to gain ratio for all sites in the district.
Education
High School Diploma -
La Porte High School
La Porte, TX06.2015
Skills
- Business Correspondence Writing
- Meeting Coordination
- Report Generation
- Workflow Coordination
- Basic Clerical Knowledge
- Trained in Microsoft Office
- Date Entry, fast paced work environment, 10-key entry
- Reliable and Punctual
- Charting and Record Keeping
Timeline
Administration Assistant
Robert Half
12.2022 - 03.2023
Customer Service Representative
Robert Half
06.2022 - 11.2022
Census Worker
United States Census
08.2020 - 10.2020
Customer Service Representative
DNA Motoring
04.2019 - 06.2019
Preschool Assistant Teacher
Grace Community Church
07.2018 - 02.2019
Site Director
Knowledge Universe
08.2015 - 07.2017
High School Diploma -
La Porte High School
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