MORGAN THOMAS
Leitchfield,KY
Summary
Hardworking and very organized individual. In March of 2020 I obtained my certification from TMIKY in Elizabethtown, KY for Medical Administrative Assistant (MAA) and Billing and Coding Specialist (BCSC). I have worked in Home Health for 9 years in August. I am familiar with Doctor's documentation as well as paperwork from all other facilities. I am proficient at Multi – Tasking, working with a team and interacting with different corporations via phone. I have experience in Billing, payroll and HR tasks. I am also experienced with Microsoft Office, using Excel, Word and Outlook daily. I enjoy interacting with people and other businesses.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Branch Coordinator/Payroll Specialist/Scheduling Coordinator
CenterWell Home Health
Leitchfield, KY
08.2024 - Current
- Coordinated branch operations to enhance workflow efficiency and service delivery.
- Developed and implemented training programs for staff onboarding and professional development.
- Oversaw scheduling and allocation of resources to optimize operational productivity.
- Facilitated communication between departments to ensure alignment on strategic goals.
- Managed phones and communicated with Physician Offices, insurance companies and patients.
- Managed HR files and ensured all employees were up to date on all things that were needed to comply with the job and regulations.
- Maintained scheduling for main branch to keep shifts appropriately staffed.
- Maintained a clean, organized, and professional environment for both customers and employees.
- Ordered supplies, created purchase orders and entered orders into inventory.
- Liaised between upper management and branch personnel to facilitate effective communication channels.
- Assisted employees with inquiries regarding their paychecks, deductions, and other related issues, providing clear and concise communication.
- Verified and submitted timekeeping information for accurate and efficient payroll processing.
Clinical Support Specialist II
Intrepid USA Home Health
Leitchfield, KY
08.2017 - 08.2024
- Attend departmental meetings, providing feedback to enhance future performance
- File all charts for Medicare
- Review, scan and attach all Start of Care documentation, signature sheets and any paper visits
- Use Well-Sky daily
- Answer and triage all phone calls throughout the day
- Order office Supplies for Clinicians and Patients
- Have Experience in Scheduling all disciplines
- Request authorization for all Non-Medicare Payors
- Intake – Entering all new Referrals as they come in
- Verification – Running verification on all new patients or patient that have had an insurance change
- Episode Continuity Weekly
- Request Last Visit Notes for patients when needed by field staff or office staff
- Triage Phone Calls
Production Worker
Bel Brands USA Inc.
Leitchfield, Kentucky
07.2011 - 08.2017
- Inspected all products to ensure they were of good quality
- Gave breaks to employees
- Trained in all areas to fill in when someone was out
- Kept a clean work environment
- Maintained good time management and multi-tasking skills
- Communicate with all other employees to ensure everything was running as it should
Education
MAA/BCSC - Medical Administrative Assisting/ Billing and Coding Specialty Certification
The Medical Institute of Kentucky
Elizabethtown, KY03.2020
High School Diploma - undefined
Grayson County High School
Leitchfield, KY05.2011
Skills
- Clinical personnel support
- Clinical support
- Administrative support specialist
- Providing customer support
- Multi - Tasking
- Time Management
- Well – Sky Patient System
- Home Care Home Base EMR System
- Patient Authorizations
- Insurance Verifications
- Organized
- On Time
- Always willing to learn new things
- Always give 110%
Certification
- Billing & Coding Specialty Certification
- Administrative Assisting Certification
Timeline
Branch Coordinator/Payroll Specialist/Scheduling Coordinator
CenterWell Home Health
08.2024 - Current
Clinical Support Specialist II
Intrepid USA Home Health
08.2017 - 08.2024
Production Worker
Bel Brands USA Inc.
07.2011 - 08.2017
High School Diploma - undefined
Grayson County High School
MAA/BCSC - Medical Administrative Assisting/ Billing and Coding Specialty Certification
The Medical Institute of Kentucky