Morgan Thompson
Subway
Austin,TX
Summary
Talented server with an engaging personality and flexible approach. Upbeat, friendly, and anticipating customer needs to facilitate enjoyable dining experiences. A detail-oriented individual with the proven ability to handle multiple tasks effectively and efficiently in a fast-paced environment. Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills ready to tackle new challenges. Versatile and reliable, adapting to changing needs and ensuring smooth operations.
Work History
Sandwich Artist
- Prepared sandwiches according to customer specifications, ensuring quality and presentation standards.
- Maintained cleanliness of workstations, adhering to health and safety regulations.
Server
- Delivered exceptional customer service, ensuring a welcoming atmosphere for all guests.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Consistently met or exceeded performance goals related to sales targets, customer satisfaction ratings, and order accuracy.
- Facilitated team-oriented atmosphere, assisting coworkers during rush periods to ensure smooth operations.
Server
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
Education
Bachelor of Arts - Cognitive Psychology
- Texas Tribe Member 2013- 2016
- Elected Recruiting Chair in 2014
Skills
Exceptional customer service
Multitasking and prioritizing
Positive and professional
Teamwork and collaboration
Strong work ethic
Adaptable and flexible
Timeline
Sandwich Artist
Subway
Read More
Server
Santa Rita Tex-Mex Cantina
Read More
Server
Cheddar's Scratch Kitchen
Read More
The University of Texas At Austin
Bachelor of Arts from Cognitive Psychology
Read More