Morgan Tighe
Amanda,OH
Summary
Accomplished Office Administrator and Supply Chain Specialist with a proven track record at Caliber Collision and Nationwide Children's. Expert in enhancing customer engagement and streamlining operations, evidenced by exceptional organizational skills. Demonstrated ability to improve service delivery, achieving a significant increase in customer satisfaction.
Overview
4
4
years of professional experience
Work History
Office Administrator
Caliber Collision
04.2023 - Current
- Responded to inquiries from callers seeking information.
- Assisted front office teammates by providing necessary tools, training and information to ensure effective job performance.
- Manage accurate and timely payroll processing and HR-related recordkeeping for all center associates.
- Delivered exceptional customer service, phone inquiries and address customer concerns.
- Performed various admin duties to support smooth operation in the office, including document preparation.
Supply Chain Specialist
Nationwide Children's
11.2020 - 04.2023
- Maintain files and documentation in the department.
- Respond to emergency and rush deliveries.
- Scan and order products needs throughout the hospital.
- Transport medical supplies, equipment, and other materials to designated hospital departments, including patient rooms, operating rooms, clinics, and laboratories.
- Report any shortages, equipment malfunctions, or safety concerns to supervisors.
Education
High School Diploma -
Liberty Union
Baltimore, OH05-2019
Skills
- Organization Skills
- Telephone Reception
- Word, Excel, Outlook
- Customer Service
- Mail Handling
- Payroll and accounts payable and receivable
- Customer Engagement
Timeline
Office Administrator
Caliber Collision
04.2023 - Current
Supply Chain Specialist
Nationwide Children's
11.2020 - 04.2023
High School Diploma -
Liberty Union
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