Morgan Tinsley
Sarasota
Summary
- To obtain a position as a student Sonographer at Meridian College, where I can contribute as a team member with my skills and be provided the opportunity to expand my knowledge, as I learn and help in the diagnosis and treatment of patients.
- Strong patient/customer service skills
- Advanced anatomy knowledge
- Organized
- Critical thinking skills
- Teamwork
- Dependable
- Technology skills
- Interpersonal skills
Dedicated Medical Assistant skilled with technical, clerical and patient support. Strong interpersonal communication with talent effectively dealing with patients and staff alike. Detailed understanding of medical sector and regulatory obligations concerning it. Compassionate Medical Assistant with a knack for completing tasks efficiently and productively. Possess specialized skills in patient care, medical record management, and clinical procedures. Excel in communication, empathy, and adaptability, ensuring seamless support to healthcare teams and providing exceptional service to patients.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Medical Assistant/Authorization Specialist
Florida Heart and Vascular Specialists
Merritt Island
05.2024 - Current
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Supported front office operations by answering calls and greeting patients warmly.
- Managed patient scheduling and maintained organized appointment records.
- Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
- Assisted physicians with patient examinations and medical procedures.
Front Desk Receptionist/Authorization Specialist
Steward Cardiology Group
Merritt Island
12.2022 - 05.2024
- Reviewed insurance policies for prior authorization requests.
- Evaluated medical necessity for various procedures and treatments.
- Processed prior authorization requests using electronic health record systems.
- Collaborated with clinical staff to resolve authorization issues promptly.
- Educated patients about the prior authorization process and requirements.
- Contacted insurance carriers to obtain authorizations, notifications and pre-certifications for patients.
- Scheduled appointments and maintained organized calendar for office staff.
- Answered incoming calls, redirected callers to the appropriate personnel or department and took messages as needed.
Front Desk Receptionist
Brevard Pulmonary Specilaists
Rockledge
05.2022 - 12.2022
- Greeted and assisted visitors in a friendly and professional manner.
- Managed multi-line phone system to direct calls and take messages accurately.
- Scheduled appointments and maintained organized calendar for office staff.
- Maintained cleanliness and organization of the front desk area at all times.
- Assisted with administrative tasks, including filing, data entry, and record keeping.
- Provided excellent customer service by responding quickly to inquiries via phone or email in a professional manner.
- Handled payment processing and provided customers with receipts and proper bills and change.
Restaurant Hostess
Texas Roadhouse
Melbourne
07.2020 - 08.2021
- Greeted and seated guests promptly upon arrival.
- Maintained cleanliness and organization of the host stand area.
- Communicated wait times effectively to guests and staff.
- Supported team during busy service periods by managing flow of patrons.
- Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
- Performed opening and closing duties such as restocking supplies and cleaning work areas.
Education
Associate of Arts -
Eastern Florida State College
Melbourne, FL05-2025
High School STEM Honors Diploma -
Merritt Island Christian School
Merritt Island, FL05-2022
Skills
- Patient care
- Medical terminology
- Electronic health records
- Effective communication
- Interpersonal skills
- Team collaboration
- Communication skills
- Healthcare software proficiency
Volunteer Experience
Eastern Florida State College Diagnostic Medical Sonography Program, 23.38 hours
Certification
- BLS and CPR
Affiliations
- School and club volleyball player from 2015-2024.
- Club volleyball coach from 2022-2024.
- Member of National Honor Society in High School.
References
References available upon request.
Timeline
Medical Assistant/Authorization Specialist
Florida Heart and Vascular Specialists
05.2024 - Current
Front Desk Receptionist/Authorization Specialist
Steward Cardiology Group
12.2022 - 05.2024
Front Desk Receptionist
Brevard Pulmonary Specilaists
05.2022 - 12.2022
Restaurant Hostess
Texas Roadhouse
07.2020 - 08.2021
Associate of Arts -
Eastern Florida State College
High School STEM Honors Diploma -
Merritt Island Christian School
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