Morgan Toporek

Lost Dog Coffee, Taylor, MS
IMC Team Member / Barista

• Developed branding through signature cup logo creation and executed visual marketing strategies to enhance in-store atmosphere and digital presence
• Created curated photo, video, and graphic content showcasing space aesthetics, products, and customer experience
• Assisted in event planning and spatial setup, optimizing layout and ambiance to elevate guest engagement
• Collaborated on brand storytelling initiatives, aligning visual identity with customer experience
• Managed inventory and supported operations, ensuring a cohesive and well-presented retail environment
• Trained new team members to reinforce brand standards and enhance customer service excellence

• Prepared and served a variety of coffee beverages to customers.
• Ensured cleanliness and organization of coffee shop, fostering a welcoming atmosphere.
• Assisted with customer requests and answered questions to improve satisfaction.

• Scheduled appointments, organized products, and created memberships for new clients.
• Utilized Excel to manage client information and scheduling programs, enhancing appointment organization.
• Systematically organized client paperwork for quick access and improved workflow.

• Delivered exceptional service in fast-paced environment, fostering welcoming and well-maintained space
• Processed transactions and ensured operational efficiency during high-traffic periods
• Maintained store presentation, cleanliness, and ambiance, improving overall customer experience

• Delivered personalized service, enhancing customer relationships and fostering satisfaction
• Assisted customers with customized orders, providing creative input to enhance design and styling choices
• Designed and decorated cakes with attention to detail, reinforcing visual aesthetics and brand identity
• Maintained product displays, improving visual appeal to attract customers and increase sales