MORGAN TORBORG
Brooklyn,NY
Summary
Detail-oriented Lumber Sales Associate with over four years of experience in inventory management and customer service. Expertise in cutting lumber to size, organizing materials by grade, and maintaining store displays. Skilled in fostering customer relationships, achieving sales targets, and enhancing store operations to ensure customer satisfaction. Committed to safe material handling and effective teamwork to drive revenue growth.
Overview
6
6
years of professional experience
Work History
Lumber Sales Associate
The Home Depot Inc
Queens, New York
06.2020 - Current
- Supported Home Depot customers with lumber, building materials, and project questions.
- Restocked and organized lumber aisles to enhance product accessibility for customers.
- Handled special orders and coordinated product availability with store teams.
- Followed Home Depot safety practices while moving heavy building materials.
- Operated forklifts to unload lumber from delivery trucks.
- Advised customers on lumber types, grades, and sizes to ensure informed purchasing decisions.
- Used jig, circular and table saws to cut lumber to requested sizes to fulfill customer requests.
- Processed payments for customer purchases using cash registers or computers.
- Unloaded and removed lumber from delivery trucks to place boards on appropriate racks according to grade and size.
- Tracked inventory levels using computer systems.
- Worked additional hours to support the team during peak periods.
- Organized inventory on shelves according to size, type, and grade of lumber.
- Guided customers in merchandise selection and addressed lumber-related inquiries to improve customer satisfaction.
- Built relationships with vendors in order to negotiate better prices.
- Developed and maintained relationships with clients to ensure satisfaction and repeat business.
- Demonstrated safe work practices at all times.
- Assisted in loading lumber onto customer vehicles.
- Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
- Arranged store merchandise for better visibility and accessibility. by returning merchandise to proper areas and restocked displays.
Education
High School Diploma -
Tribune Training Academy
Queens, NY09-2026
High School Diploma -
D-Tweh Memorial High School
Monrovia Liberia(West Africa)06-1983
Skills
- Lumber management
- Product knowledge
- Sales techniques
- Customer service
- Forklift operation
- Safety procedures
- Inventory control
Accomplishments
- Punctuality, good job and hard work received a lot Homer Awards over the period.
Timeline
Lumber Sales Associate
The Home Depot Inc
06.2020 - Current
High School Diploma -
Tribune Training Academy
High School Diploma -
D-Tweh Memorial High School