Summary
Overview
Work History
Education
Skills
Timeline
Generic

Julian Spicer

Coeburn,VA

Summary

Proven performer in retail and fast-food sectors, notably with Lowes Home Improvement, where I enhanced customer satisfaction and repeat business through expert lumber selection and precise cutting services. Skilled in lumber grading and customer service, I excel in creating positive environments and achieving significant project successes. Demonstrates exceptional teamwork and problem-solving abilities, ensuring high-quality customer experiences.

Overview

1
1
year of professional experience

Work History

Lumber Sales Associate

Lowes Home Improvment
04.2024 - Current
  • Received incoming lumber deliveries, sorted items and stored in correct racks by dimensions and quality.
  • Assisted customers with selecting the appropriate lumber for their projects, resulting in increased satisfaction and repeat business.
  • Helped customers obtain correct sizes and shapes by using power tools to cut lumber.
  • Created inviting environment for customers by maintaining store organization and cleanliness.

Crew Member

McDonald's
08.2023 - 03.2024

Cook food to order. Maintain work station. Clean and maintain restaurant area. Serve customers. Maintain cash drawer.

  • Took orders, prepared meals, and collected payments.
  • Worked front counter, drive-thru and other areas.
  • Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
  • Worked well with teammates and accepted coaching from management team.
  • Provided exceptional customer service, addressing concerns or issues promptly and professionally.
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Kept kitchen, counter and dining areas cleaned and sanitized.
  • Kept food preparation area, equipment, and utensils clean and sanitary.
  • Accurately operated cash register to process customer payments.

Education

High School Diploma - General

Penn Foster Career School
Scranton, PA
12.2024

Skills

  • Warehouse safety
  • Lumber grading
  • Project estimation
  • Invoice preparation
  • Upselling
  • Product merchandising
  • Industry networking
  • Special order management
  • Consultative sales
  • Wood species identification
  • Construction terminology
  • Home construction
  • Renovation projects
  • Commercial customer support
  • Teamwork
  • Teamwork and collaboration
  • Friendly and helpful
  • Customer service
  • Problem-solving
  • Honest and dependable
  • Time management
  • Reliable and responsible
  • Attention to detail
  • Customer assistance
  • Strong communication and interpersonal skills
  • Problem-solving abilities
  • Cleaning and sanitizing
  • Multitasking
  • Adaptable and flexible
  • Reliability
  • Team cooperation
  • Active listening

Timeline

Lumber Sales Associate

Lowes Home Improvment
04.2024 - Current

Crew Member

McDonald's
08.2023 - 03.2024

High School Diploma - General

Penn Foster Career School
Julian Spicer