Morgan Torres
Hood River,OR
Summary
Dynamic Medical Assistant Supervisor with proven strengths in clinical supervision, inventory management, and effective communication. Committed to enhancing patient care and team performance through mentorship and collaboration.
Overview
8
8
years of professional experience
2
2
Certifications
Work History
Medical Assistant Supervisor
One Community Health
White Salmon, Washington
03.2024 - Current
- Supervised and coordinated daily activities of medical assistants, ensuring timely completion of tasks to enhance patient care.
- Oversaw daily operations of medical assistant team at community health center, fostering a collaborative environment.
- Conducted regular staff meetings to discuss updates, changes in policies and procedures, and new initiatives.
- Collaborated with management teams from other departments to identify opportunities for cross-functional collaboration.
- Managed inventory of medical supplies, ensuring readiness for patient needs and supporting efficient service delivery.
Lead Certified Medical Assistant
NorthShore Medical Group
White Salmon, Washington
01.2021 - 03.2024
- Supervised and coached team of medical assistants, enhancing team proficiency and patient care.
- Trained new medical assistants on clinic protocols and best practices, ensuring consistent adherence to quality standards.
- Guided patients to room, recorded vital signs, discussed patient medical history and entered information for physician or other clinical staff to review.
- Maintained accurate records of test results, diagnoses, and treatments, supporting effective patient management and clinical decision-making.
Medical Assistant
NorthShore Medical Group
White Salmon, Washington
10.2020 - 01.2021
- Prepared examination rooms by ensuring cleanliness, stocking necessary supplies, and organizing for incoming patients.
- Maintained organized and clean exam rooms and medical equipment to facilitate efficient patient care.
- Ensured proper cleaning and maintenance of medical equipment according to established procedures and standards.
Store Manager
Stage Stores
Hood River, Oregon
06.2018 - 09.2020
- Managed daily store operations and ensured adherence to company policies.
- Analyzed sales data to identify trends, resulting in targeted strategies for improved performance.
- Developed staffing schedules for peak hours, maintaining optimal coverage and customer service.
- Implemented visual merchandising strategies that enhanced product visibility and customer engagement.
- Collaborated with corporate teams on promotional events and initiatives.
Education
Certification - Certified Medical Assistant
Peninsula College
Associate of Arts - Business Management
University Of Houston
Majored in - Mathematics
Eastern Oregon University
Skills
- Clinical supervision
- Team leadership
- HIPAA compliance
- First aid and CPR certified
- Inventory and supply management
Certification
Nationally Certified Medical Assistant through National Healthcare Association (NHA)
Timeline
Medical Assistant Supervisor
One Community Health
03.2024 - Current
Lead Certified Medical Assistant
NorthShore Medical Group
01.2021 - 03.2024
Medical Assistant
NorthShore Medical Group
10.2020 - 01.2021
Store Manager
Stage Stores
06.2018 - 09.2020
Certification - Certified Medical Assistant
Peninsula College
Associate of Arts - Business Management
University Of Houston
Majored in - Mathematics
Eastern Oregon University