Tonya Charlton
Bowling Green,KY
Summary
Experienced and dependable Medical Assistant Supervisor skilled in staff recruitment, training, and float pool management. Proven ability to enhance team collaboration and ensure compliance, driving operational efficiency within clinic settings.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Medical Assistant Supervisor
Graves Gilbert Clinic
Bowling Green, KY
03.2020 - Current
- Supervised and coordinated daily assignments for float medical assistants across multiple clinic departments.
- Ensured appropriate staffing coverage to support providers and maintain smooth clinic operations.
- Trained and mentored new float staff on clinic workflows, policies, and EMR systems.
- Conducted interviews for prospective medical assistant candidates, contributing to recruitment efforts.
- Maintained records of employee attendance, discipline issues, leave requests, and training sessions.
- Monitored progress toward organizational goals set by senior leadership, ensuring alignment with clinic initiatives.
- Fostered collaboration among team members, enhancing workplace morale and teamwork.
- Conducted regular staff meetings to discuss updates, policy changes, and new initiatives.
- Maintained compliance with clinic policies, safety regulations, and patient confidentiality standards.
Medical Assistant
Graves Gilbert Clinic
Bowling Green, KY
06.2015 - Current
- Assisted healthcare providers with patient examinations and procedures.
- Managed patient records using electronic health record systems to ensure accurate and accessible patient information.
- Scheduled appointments and coordinated patient flow within the clinic.
- Prepared examination rooms and organized sterile equipment to facilitate efficient patient examinations.
- Collected patient histories and vital signs accurately before consultations.
- Educated patients on medication usage and follow-up care instructions.
- Supported clinical staff by maintaining inventory of medical supplies efficiently.
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Measured vital signs and took medical histories to prepare patients for examination.
- Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
- Changed dressings on wounds to prevent infection and check for healing.
- Registered new patients into practice management software program accurately entering demographic information.
- Conducted EKGs, spirometry tests, audiograms, and other diagnostic tests per physician request.
- Performed basic laboratory tests such as urinalysis and blood glucose levels under direct supervision of a physician or registered nurse.
- Maintained accurate medical records through diligent filing, charting, transcription, and data entry to support seamless patient care.
Education
Registered Medical Assistant - Medical Assistant
Ross Medical Education Center
Bowling Green, KY05-2015
Skills
- Float pool staff supervision
- Staff recruitment and training
- Clinical training and operations
- Effective communication
- Problem solving
- Team collaboration and building
- First aid and CPR certified
- Strong leadership skills
- Multitasking and prioritization
- Time management
- EMR management
- Patient care coordination
- Compliance monitoring
- Healthcare administration
- Quality standards and compliance
- Scheduling and coverage coordination
Certification
Registered Medical Assistant
Timeline
Medical Assistant Supervisor
Graves Gilbert Clinic
03.2020 - Current
Medical Assistant
Graves Gilbert Clinic
06.2015 - Current
Registered Medical Assistant - Medical Assistant
Ross Medical Education Center