Morgan Vasend
West Linn,OR
Summary
Proven team player with a knack for adapting to change, I excelled at Oswego Lake Country Club by enhancing customer satisfaction and streamlining operations. My strong communication skills and multitasking proficiency led to improved efficiency and cooperative team dynamics. Skilled in both customer service and operational organization, I consistently contribute to workplace success.
Overview
6
6
years of professional experience
Work History
Oswego Lake Country Club
Robert Everton
03.2021 - Current
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Contributed to team success through effective communication and cooperation with coworkers and management.
- Increased restaurant efficiency by maintaining an organized host stand, including menus, reservation logs, and seating charts.
Lexidog
Suzanne Hein
01.2019 - 01.2022
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked flexible hours across night, weekend, and holiday shifts.
- Strengthened communication skills through regular interactions with others.
Education
Bachelor of Arts - Communication
Portland State University
Portland, OR12-2025
Skills
- Adaptable to change
- Exceptional communication
- Multitasking proficiency
- Team player mentality
Timeline
Oswego Lake Country Club
Robert Everton
03.2021 - Current
Lexidog
Suzanne Hein
01.2019 - 01.2022
Bachelor of Arts - Communication
Portland State University
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