Summary
Overview
Work History
Education
Skills
University Experience
Timeline
Generic

MORGAN WAGNER

St. Petersburg,FL

Summary

Experienced Project Manager with four years of specialized expertise in marketing, client relations, and project management. Adept at organizing business operations and streamlining resource management to optimize project flow. Proven success in leading marketing onboarding processes and managing multiple projects, ensuring the projects are completed within scope, on time, and within budget. Skilled in team leadership, production scheduling, and troubleshooting, effectively collaborating with cross-functional teams to identify and solve issues. A strategic thinker with a focus on client satisfaction and project excellence, driving business success through efficient planning and execution.

Overview

7
7
years of professional experience

Work History

Client Relations & Project Manager

Forecast Sunny
09.2020 - Current
  • Identified plans and resources required to meet project goals and objectives.
  • Planned, designed, and scheduled phases for large projects.
  • Met project deadlines without sacrificing build quality or workplace safety.
  • Monitored project performance to identify areas of improvement and make adjustments.
  • Proved successful working within tight deadlines and a fast-paced environment.

VIP Tour Guide With Disney Special Activities

Walt Disney World Resorts | Disney Professional Internship
01.2020 - 04.2020
  • Facilitate and conduct group tours throughout the four Disney theme parks
  • Work closely with fellow tour guides to ensure a smooth operation in tours and other various shifts
  • Utilized effective communication and problem-solving skills to quickly resolve customer issues.
  • Collaborated with other tour guides to provide comprehensive and enjoyable experience.
  • Demonstrated superior professionalism while interacting with customers and vendors.

Activities Coordinator

Tradewinds Island Grand
05.2017 - 12.2019
  • Conducted and over-looked activities for children ages 4-12
  • Assisted with Memorial Day and Fourth of July events for Tradewinds Island Grand guests
  • Worked side-by-side with executive employees to understand the various departments within the resort.

Front Desk Concierge at Port Orleans Riverside

Walt Disney World Resorts | Disney College Program
01.2019 - 05.2019
  • Assisted resort guests with check-ins, check-outs, and other various requests
  • Worked with fellow cast members to solve guest concerns
  • Executed the Walt Disney World Resort guest recovery standards.

Education

Bachelor of Arts - Business Administration And Hospitality Management

Saint Leo University
St. Leo, FL
12.2019

Skills

  • Project Management
  • Scope Management
  • Client Relations
  • Project Scheduling
  • Project Planning
  • Schedule Management
  • Project Tracking
  • Strategic Planning
  • Collaborative Professional
  • Team Oriented
  • Adapt Quickly
  • Organized

University Experience

Saint Leo University | Vice President of Student Activities on the Student Government Union Board | April 2016 - April 2017

  • Led and coordinated campus-wide events and student engagement initiatives, fostering a vibrant and inclusive student community.
  • Managed a team of student leaders, overseeing event planning, budgeting, and execution to ensure high-quality experiences.
  • Collaborated with university departments and external partners to enhance student life and provide diverse opportunities for personal and professional growth.

Saint Leo University | Alumni Relations and Sustained Giving | January - December 2018

  • Assisted Director and Assistant Director of Alumni Relations and Sustained Giving with various projects
  • Conducted research and phone calls to Alumni of Saint Leo University to encourage participation within their alma mater

Saint Leo University | First Year Experience | January - April 2017

  • Create programs targeted at first-year students to increase community engagement
  • Developed activities designed for group interview selection
  • Worked with a team of six students to execute the mission and vision of First Year Experience

Saint Leo University | Business Development | October - December 2016

  • Assisted Vice President of Business Development with various projects
  • Conducted research on geo market and local business interested in creating partnerships for future internship

Timeline

Client Relations & Project Manager

Forecast Sunny
09.2020 - Current

VIP Tour Guide With Disney Special Activities

Walt Disney World Resorts | Disney Professional Internship
01.2020 - 04.2020

Front Desk Concierge at Port Orleans Riverside

Walt Disney World Resorts | Disney College Program
01.2019 - 05.2019

Activities Coordinator

Tradewinds Island Grand
05.2017 - 12.2019

Bachelor of Arts - Business Administration And Hospitality Management

Saint Leo University
MORGAN WAGNER