Nikki Fabrikant
Denver,CO
Summary
Motivated Client Relations Manager/Project Coordinator offering expertise in building partnerships, retaining key accounts and enhancing profit channels. Strong leader with proficiency in growing professional network, influencing decision-makers and devising successful strategies. Collaborative and strategic team leader with robust background in customer relationship management.
Overview
7
7
years of professional experience
Work History
Project Manager/Client Relations Specialist
Scottish Group Companies
10.2023 - Current
- Establish effective communication among team members for enhanced collaboration and successful project completion.
- Enhance client satisfaction by addressing concerns and providing timely solutions to issues.
- Collaborate with cross-functional teams to deliver exceptional client experiences and drive business growth.
Managing Bartender
The Broken Cage
08.2022 - 10.2023
- Established rapport with clientele through attentive listening skills and genuine engagement in conversations.
- Addressed customer concerns promptly and professionally, leading to enhanced patron loyalty and repeat business.
- Implemented efficient scheduling practices for staff members, ensuring optimal coverage during peak hours while minimizing labor costs.
Senior Leasing Manager
Real Property Associates Property Management
05.2020 - 01.2022
- Increased lease occupancy rates by implementing effective marketing strategies and conducting comprehensive market research.
- Negotiated favorable lease terms for clients, resulting in long-lasting relationships and repeat business.
- Collaborated with property management teams to ensure timely maintenance and resolution of tenant issues, enhancing overall satisfaction rates.
FOH Lead
Witness
03.2018 - 03.2020
- Responded to customer requests, offering excellent support and tailored recommendations to address needs.
- Delivered prompt service to prioritize customer needs.
- Investigated and resolved customer inquiries and complaints quickly.
Business Development Manager (Seasonal Position)
Harrington Team Real Estate
09.2017 - 03.2018
- Coordinated appointments to meet and build client rapport.
- Generated leads for sales and rental properties through cold calls and referrals.
- Evaluated strengths and weaknesses of candidates through effective screening processes.
Education
Bachelor of Business Administration, Cum Laude -
Western State Colorado University
Gunnison, COSkills
- Client Relationship Management
- Vendor Relations
- Converting leads
- Contract Negotiation
- Cross-Functional Collaboration
- Revenue Growth
- Project Management
- Rapport Building
Timeline
Project Manager/Client Relations Specialist
Scottish Group Companies
10.2023 - Current
Managing Bartender
The Broken Cage
08.2022 - 10.2023
Senior Leasing Manager
Real Property Associates Property Management
05.2020 - 01.2022
FOH Lead
Witness
03.2018 - 03.2020
Business Development Manager (Seasonal Position)
Harrington Team Real Estate
09.2017 - 03.2018
Bachelor of Business Administration, Cum Laude -
Western State Colorado University
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