Morgan W. Blevins
Arrington,VA
Summary
Results-driven professional prepared for leadership in case management, with extensive experience in coordinating client services and supporting team operations. Known for strong collaborative abilities and consistently achieving positive outcomes. Highly adaptable, with focus on client-centered solutions and effective communication.
Overview
14
14
years of professional experience
Work History
HIV Lead Case Manager
University of Virginia Health System
10.2023 - Current
- Managed crisis situations effectively, providing immediate assistance and coordinating follow-up support as needed.
- Scheduling meetings and handling calendar updates
- Meeting with diagnosed clients to ensure Ryan White eligible needed to receive services
- Assisted clients with navigating complex systems such as housing services or healthcare providers, reducing potential barriers to success.
- Enhanced client satisfaction by efficiently managing caseloads and providing personalized support.
- Updating Case Management team on new programs and task delegated by Virginia Department of Health
- Maintained strong relationships with clients, resulting in a high rate of successful case outcomes.
- Provided mentorship to junior case managers, fostering professional growth within the team.
Ryan White Dental Coordinator
University Of Virginia, School Of Medicine
04.2020 - Current
- Cultivated a positive work environment through effective team communication, fostering collaboration among dental professionals.
- Reduced wait times by proactively coordinating with dental professionals to optimize appointment availability.
- Streamlined office operations for improved efficiency, including document organization and workload distribution.
- Performed various administrative tasks by filing, copying and faxing documents.
- Prepared and processed patient referrals and transfer requests.
- Organized and maintained patient chart filing system to promote quick data finding for staff.
Non-Medical Case Manager
University of Virginia Health System
09.2018 - 10.2023
- Scheduling meetings and handle calendar for Ryan White Grants Manager
- Meeting with new diagnosed clients to ensure Ryan White eligible needed to receive services
- Refer Ryan White eligible clients to participating dental offices for continued dental care
Eligibility & Intake Specialist
University of Virginia Health System
05.2016 - 09.2018
- Completing eligibility and intake assessments with new patients to ensure Ryan White eligibility needed to receive clinic services
- Infectious Diseases
Access Associate
University of Virginia Health System
12.2015 - 05.2016
- Scheduling and registering patients for medical appointments while maintaining patient confidentiality
- Stoney Creek Family Medicine
Access Associate
University of Virginia Health System
01.2011 - 12.2015
- Scheduling and registering patients for medical appointments while maintaining patient confidentiality
- Division of Infectious Diseases
Education
High School Diploma -
Nelson County High School
06.2005
Skills
- Knowledge of ADAP; the drug assistance program for HIV medications
- Background as an ACA Counselor
- Knowledge with scheduling and registering patients using Epic software
- Experienced with inputting outside referrals into Epic
- Experienced with telephone encounters and staff messages in Epic
- Knowledge and skills with entering demographic and provider information into CAREWare
- Skilled at answering telephone calls, faxing and filing documents
- Experienced in working with and alongside HIV patients
- Knowledgeable of Ryan White & Infectious Diseases Clinic services offered to patients
- Skills in Microsoft Outlook, Word and Office
- Experienced with programs such as New Innovations, Televox and Travax
- Experienced in obtaining insurance referrals for non-participating insurance companies
- Experienced with Ryan White Dental Program; Dental Coordinator for 5 years
Accomplishments
- Collaborated and Presented “It Takes A Village: Assisting our Patients with Opioid Use Disorders" at the 2020 National Ryan White Conference on HIV Care & Treatment
Timeline
HIV Lead Case Manager
University of Virginia Health System
10.2023 - Current
Ryan White Dental Coordinator
University Of Virginia, School Of Medicine
04.2020 - Current
Non-Medical Case Manager
University of Virginia Health System
09.2018 - 10.2023
Eligibility & Intake Specialist
University of Virginia Health System
05.2016 - 09.2018
Access Associate
University of Virginia Health System
12.2015 - 05.2016
Access Associate
University of Virginia Health System
01.2011 - 12.2015
High School Diploma -
Nelson County High School
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