Morgan Weir
West Hartford,US
Summary
Morgan is a friendly and motivated student with hands-on experience in hospitality, guest relations, and customer service, developed through diverse roles and leadership opportunities. Known for creating welcoming experiences, supporting team efficiency, and maintaining high standards of service. Skilled in multitasking, equipment upkeep, and effective communication, with a strong commitment to ensuring guest satisfaction. Eager to contribute organizational and problem-solving skills to a dynamic environment that values teamwork and innovation.
Overview
12
12
years of professional experience
Work History
Tour Guide
University of Connecticut
Storrs Mansfield
10.2025 - Current
- Led engaging and informative campus tours for prospective students, families, and visitors.
- Represented the University of Connecticut by sharing personal academic, social, and campus life experiences.
- Communicated clearly and confidently with diverse groups, answering questions about academics, housing, student life, and resources.
- Demonstrated strong public speaking, professionalism, and interpersonal skills.
- Adapted tours to different audiences while maintaining accuracy and enthusiasm.
- Served as a positive ambassador for the university and contributed to recruitment efforts.
Coordinator
Young Democrats of America
05.2025 - Current
- Coordinated outreach initiatives, creating strong partnerships with local chapters to expand community engagement and drive meaningful involvement.
Crew Member
Dunkin' Donuts
Windsor, CT
01.2026 - 08.2026
- Delivered exceptional customer service in fast-paced environment, ensuring satisfaction and repeat business.
- Operated point-of-sale system efficiently, processing transactions accurately and quickly.
- Prepared food and beverages according to standardized recipes, maintaining quality and consistency.
- Collaborated with team members to ensure smooth workflow during peak hours, enhancing operational efficiency.
Shift Lead
Teriyaki Madness
West Hartford
01.2025 - 01.2026
- Greeted guests and took orders accurately with a friendly, upbeat attitude.
- Managed cash and card transactions using POS systems.
- Ensured a clean, welcoming dining area and excellent guest experience.
- Handled takeout and online orders efficiently during peak hours.
- Prepared fresh ingredients and cooked menu items according to company standards.
- Maintained food safety, cleanliness, and proper portion control.
- Operated grill and kitchen equipment safely and efficiently in a fast-paced environment.
- Followed food safety, sanitation, and health guidelines to ensure a clean and organized workspace.
- Managed multiple orders at once while meeting time standards during peak hours.
- Worked collaboratively with team members to ensure smooth kitchen operations and customer satisfaction.
- Demonstrated attention to detail, time management, and reliability in daily food preparation tasks.
- Trained and supported team members to ensure smooth daily operations.
- Opened and closed the store, handled cash deposits, and managed inventory.
- Solved guest concerns promptly and upheld brand service standards.
Dining Services Employee
UConn Dining Services
Storrs, CT
08.2014 - 10.2025
- Wiped down tables and swept/mopped floors.
- Worked effectively in team environments to make the workplace more productive.
- Completed day-to-day duties accurately and efficiently.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
Dining Server
Trinity Health (McAuley)
West Hartford, CT
04.2023 - 08.2024
- Set up tables in between patrons to reduce wait times.
- Cleaned and sanitized work areas, equipment, utensils, dishes, and silverware.
- Monitored customer flow and adjusted staffing needs accordingly, leading to marked gains in service efficiency during peak hours.
- Executed thorough cleaning protocols for dining areas, maintaining high hygiene standards and promoting a safe dining experience.
- Developed positive relationships with regular customers through friendly conversation.
- Maintained service areas with supplies, wiping down counters.
- Stocked service areas with supplies during slow periods.
- Filled condiments and napkin containers during slack periods.
- Collected dirty dishes and glasses from tables or counters, preparing areas for cleanup.
- Answered questions about menu items and ingredients.
- Streamlined food service operations, ensuring timely order delivery and contributing to a noticeable increase in customer satisfaction.
Education
Bachelor of Science - Political Science
University of Connecticut
Storrs Mansfield05-2028
Skills
- Customer Service
- Decision Making
- Multitasking
- Equipment Maintenance
- Organized
- Team Collaboration
- Guest Relations
- Sociable
LANGUAGES
French
ADDITIONAL INFORMATION
- Accomplishments
- Connecticut Conference Awards (Cheerleading)
- Black Pre-Law Association
- NAACP Member
- Sisters Inspiring Sisters Club (Event Coordinator)
- BSOUL Learning Community
Timeline
Crew Member
Dunkin' Donuts
01.2026 - 08.2026
Tour Guide
University of Connecticut
10.2025 - Current
Coordinator
Young Democrats of America
05.2025 - Current
Shift Lead
Teriyaki Madness
01.2025 - 01.2026
Dining Server
Trinity Health (McAuley)
04.2023 - 08.2024
Dining Services Employee
UConn Dining Services
08.2014 - 10.2025
Bachelor of Science - Political Science
University of Connecticut