Tahesia Thomas
West Hartford,CT
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Talented security professional skilled at conducting building patrols, securing entrances and exits and keeping visitors under constant surveillance. Skilled in writing reports, updating records and handling simultaneous tasks in fast-paced settings. Diligent Security professional with over 10 years of experience monitoring facility staff and visitors to maintain order and safety. Demonstrated to learn new procedures and policies using defensive tactics within strict guidelines. Leverages excellent listening and service skills in emergency response and evaluation procedures.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Security Event Staff Member
PeopleReady
11.2022 - Current
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Responded quickly to emergency situations to assess and deflect issues.
- Secured premises and personnel by patrolling property and monitoring surveillance equipment.
- Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.
Banquet Server
PeopleReady
11.2022 - Current
- Set up banquet tables and chairs based on event requirements.
- Carried out professional service, retaining polite and friendly approach at all times.
- Provided friendly, courteous service to create memorable moments for guests.
- Arranged linens and table settings according to seating plan and event theme.
Dietary Aide
PeopleReady
11.2022 - Current
- Served meals to residents in accordance with established schedules and dietary procedures.
- Kept all kitchen areas clean, tidy and free of hazards.
- Washed plates, cups, serving, and eating utensils and kitchen equipment in commercial dishwasher.
- Followed all food safety regulations while preparing meals for patients.
CNA
Decent Home Healthcare
05.2019 - Current
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Surveyor
Ajax Withholding
01.2018 - Current
- Conducted interviews with participants to assess eligibility.
- Obtained updated contact information from all subjects and verified data for accuracy.
- Completed surveys by rechecking contact information before ending each call.
- Delivered information from script regarding surveys for on-demand phone project assignment.
- Analyzed and evaluated data, identifying trends in recruitment process.
Server
Denny's Restaurants Franchise Association
08.2016 - 12.2022
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Loss Mitigation Specialist
Aerotek: Recruiting And Staffing
04.2012 - 02.2015
- Assessed clients' financial data to determine loan suitability.
- Analyzed credit, income, compliance, title documents, and appraisals during underwriting process.
- Reviewed applications for insurance coverage and reports from loss control specialists to determine risks.
- Collaborated with and facilitated communications between borrowers and lenders to obtain ideal loans for home purchases.
Education
Bachelors Of Science - Business Management
Post University
Waterbury, CT08.2023
Certified Nurses Assistant - Nursing Assistance
Capital Community College
Hartford, CT10.2016
High School Diploma - General Studies
Unified District #1
Niantic, CT10.2010
Skills
- Health and Safety Standards
- Safety Procedures
- Building Patrols
- Daily Reports
- Control Crowd
- Understanding of Compliance Procedures
- Patient Transport
- Magnetometer Operation
- Flexibility Techniques
- Asset Protection
- Event Security Monitoring
- Basic First Aid
- Federal and State Regulation Compliance
- De-Escalation Techniques
- Database Query Software
- Superb Surveillance Skills
- Attentive and Observant
- Detailed Activity Logs
- Adaptable and Flexible
- Write Reports
- Microsoft Word
- Retail Sales Customer Service
- Microsoft PowerPoint
- Lotus Notes
- Order Fulfillment
- Account Management
- Credit Card Payment Processing
- Report Preparation
- Microsoft Excel
- Staff Training
- Customer Relations
- Multi-Line Phone Talent
- Problem-Solving Ability
- Computer Proficiency
- Conflict Mediation
- Call Center Operations
- Multi-Line Telephone Operation
- Delivery Scheduling
- Critical Thinking
- Reading Comprehension
- POS Systems Expertise
- Medical Terminology Knowledge
- Recordkeeping Strengths
- CRM Software
- Money Handling Abilities
- Order Processing
- Professional Telephone Demeanor
- Clerical Support
- Typing Proficiency
- Office Equipment Proficiency
- Customer Service
- Conflict Resolution
- POS Systems and Ordering Platforms
- Customer Retention Strategies
- Administrative and Office Support
- Policy and Procedure Adherence
- Spreadsheets
- Documentation
Certification
- Certified Nurses Assistant
Timeline
Security Event Staff Member
PeopleReady
11.2022 - Current
Banquet Server
PeopleReady
11.2022 - Current
Dietary Aide
PeopleReady
11.2022 - Current
CNA
Decent Home Healthcare
05.2019 - Current
Surveyor
Ajax Withholding
01.2018 - Current
Server
Denny's Restaurants Franchise Association
08.2016 - 12.2022
Loss Mitigation Specialist
Aerotek: Recruiting And Staffing
04.2012 - 02.2015
Bachelors Of Science - Business Management
Post University
Certified Nurses Assistant - Nursing Assistance
Capital Community College
High School Diploma - General Studies
Unified District #1
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