Joshua Thomas
Los Angeles,CA
Summary
Oversaw guest management, security operations, and event coordination to ensure safety and satisfaction.
Overview
25
25
years of professional experience
Work History
Security Event Staff Member
MVP event staffing JRM Security
07.2021 - Current
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Responded quickly to emergency situations to assess and deflect issues.
- Secured premises and personnel by patrolling property and monitoring surveillance equipment.
- Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.
- Operated handheld metal detector and other surveillance devices to screen individuals entering facility.
- JUL 2022 - DEC 2022
Cleaning Crew
Thirteenth Floor Entertainment Group
09.2021 - 10.2021
- Cleaning
- Throughout event taking out trash refilling toilet paper and paper towels assisting guest with any questions
Busser
Chuck E Cheese's Pizza
01.2004 - 01.2005
- Cleared dishes, glasses and silverware from the table after diner left
- Wiped down the table, and reset it for the next diners
- Scraped the dishes, separated the silver, stacked the dishes and took them in a tub or cart to the dishwashing area
- Also brought glasses of water to newly seated guests, or fetched an occasional bottle of ketchup
- Washed the tables and chairs, and dusted the rest of the dining room
- At the end of the day mopped the dining room
- Operated arcade games.
Dining Room Attendant
Pizza Shuttle
01.2002 - 01.2004
- Facilitated food service
- Cleaned tables, carried dirty dishes, and replace soiled table linens
- Set tables
- Replenished supply of clean linens, silverware, glassware, and dishes
- Cleared tables and unloaded trays in the kitchen, separating the dishes, silverware, and linen
- Reset the tables, laying tablecloths, arranging the silverware perfectly and filling flower vases
- Arranged tables and chairs to make room for large groups
- Responsible for seeing that the dining room is well stocked with utensils, napkins, glasses, tablecloths, table decorations, and foods
Security Officer
St. George Security
01.2001 - 01.2002
- Patrolled residential apartment buildings to ensure safety of tenants
- Patrolled on foot and by vehicle around facility grounds, surveying the area for safety hazards, fires, hazardous conditions and suspicious individuals while also checking the security of doors, windows and gates
- Provided escort service for residents, employees and other customers to buildings and parking lots
- Maintained knowledge of monitors and responds to physical alarms, sounds alarm and contacts police, fire department and other authorities as needed
- Performed security searches as required and investigated reports of theft and property damage and documented factual information
- Picked up trash, delivered newspapers and other deliveries
- Followed all safety procedures and protocol as dictated by policy, federal and state regulations and standard security practice and reported all hazardous conditions, defective equipment and accidents or incidents to the supervisor immediately.
Education
High school diploma - undefined
Grover Cleveland High School
Reseda, CA06.2000
Skills
- Assisted customers with inquiries and issues to enhance satisfaction Supported team members in resolving service challenges efficiently Adapted quickly to new processes and technologies to improve service delivery
- Assisted in organizing schedules to optimize time management Supported team members in prioritizing tasks effectively Coordinated logistics for efficient bussing operations
- Assisted in stocking restaurant supplies to maintain inventory levels\nSupported team members in organizing storage areas for efficient access\nParticipated in regular inventory checks to ensure product availability
- Assisted in managing cleaning tickets to ensure timely resolution Supported team members in maintaining cleanliness standards Contributed to efficient ticket processing and follow-up
- Orchestrated comprehensive event preparation activities to ensure seamless execution
- Assisted in maintaining a secure kitchen environment Supported team members in adhering to safety protocols Helped organize kitchen supplies and equipment efficiently
Timeline
Cleaning Crew
Thirteenth Floor Entertainment Group
09.2021 - 10.2021
Security Event Staff Member
MVP event staffing JRM Security
07.2021 - Current
Busser
Chuck E Cheese's Pizza
01.2004 - 01.2005
Dining Room Attendant
Pizza Shuttle
01.2002 - 01.2004
Security Officer
St. George Security
01.2001 - 01.2002
High school diploma - undefined
Grover Cleveland High School