Morgan Williams
Gibsonton ,Fl
Summary
Dedicated and empathetic Licensed Mental Health Counselor with 3+ years of experience providing therapeutic support to individuals and groups. Proficient in assessing client needs, developing tailored treatment plans, and implementing evidence-based interventions. Skilled in counseling techniques such as cognitive-behavioral therapy (CBT), dialectical behavior therapy (DBT), and mindfulness practices. Committed to fostering a safe and supportive environment for clients to explore challenges and develop coping strategies. Strong advocate for destigmatizing mental health issues and promoting holistic wellness.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Assistant Clinical Director
TrueCore Behavioral Solutions
09.2024 - Current
- Assist Director of Clinical Services as needed.
- Provide individual therapeutic services to youth as assessed by the treatment team.
- Develop youth needs assessment and psychosocial history to formulate treatment plan.
- Prioritize treatment plan to focus on youth mental health and substance abuse issue
- Ensure documentation that is related to individual, group and family sessions, as well as monthly progress updates related to mental health services.
Therapist
TrueCore Behavioral Solutions
01.2020 - Current
- Built strong rapport with clients, fostering trust and open communication for effective therapy sessions.
- Maintained detailed case notes and documentation, ensuring effective tracking of progress and continuity of care across providers.
- Established clear boundaries with clients, maintaining ethical practice standards while preserving the therapeutic relationship.
- Provided individual and group therapy sessions to patients suffering from mental health issues.
- Counseled individuals, groups, and families to bring awareness of problems, deal with crisis situations and develop action plans.
- Enhanced client well-being through personalized treatment plans tailored to individual needs and goals.
Bayhost
TopGolf
11.2017 - Current
- Efficiently processed payments from customers, resolving any discrepancies in a timely manner to ensure accurate financial records.
- Answered guest questions with responses about menu, promotions and specials.
- Streamlined communication between front-of-house staff and kitchen team members by relaying orders accurately, resulting in improved food quality delivered to guests.
- Enhanced guest satisfaction by providing exceptional customer service and promptly addressing their needs.
- Contributed to increased revenue through upselling techniques and promoting special offers or events to guests.
- Ensured compliance with safety regulations by monitoring guest activities and intervening when necessary.
Enrollment Representative
Bisk Education
01.2020 - 10.2020
- Provided exceptional customer service to prospective students, addressing their concerns and answering questions about programs offered.
- Collaborated with marketing team to develop targeted outreach campaigns, resulting in higher enrollment numbers.
- Managed a high volume of inbound inquiries from prospective students, providing timely and accurate information on program offerings and admission requirements.
- Collaborated with diverse teams of faculty, staff, and administrators to ensure effective coordination of recruitment efforts across campus.
- Improved retention rates by implementing proactive follow-up strategies with enrolled students throughout their educational journey.
Admission Representative
Ultimate Medical Academy Online
07.2018 - 05.2019
- Boosted conversion rates by consistently following up with prospective students through phone calls, emails, and personalized communications.
- Schedule appointments to meet with students face-to-face and discuss education plans.
- Provided exceptional customer service to all inquiries from prospective students, parents, and educators seeking information about the institution and its programs.
- Assisted in meeting annual enrollment goals by consistently achieving personal recruitment targets set forth by management each academic year.
Behavioral Therapist
Advancing Beyond The Spectrum
10.2016 - 07.2017
- Maintained detailed documentation of client progress, communicating updates regularly to supervisory staff and relevant stakeholders.
- Reduced challenging behaviors by conducting functional behavior assessments and developing appropriate interventions.
- Developed rapport with clients by utilizing empathy and active listening skills, creating a supportive therapeutic environment conducive to learning.
- Responded effectively to crisis situations and aggressive behaviors, skillfully mitigating conflicts with proven strategies.
- Trained parents and caregivers in behavior management strategies, empowering them to support their child''s growth at home effectively.
- Motivated clients to reach treatment goals and supported each through difficult situations and transitions.
Assistant Manager
Uno Pizzeria
06.2014 - 02.2017
- Manage daily restaurant operations with a focus on flawless execution, increasing profit and enhancing the guest experience.
- Promote a teaching and learning environment.
- P&L, food cost and inventory management.
- Ability to partner and build relationships with management, colleagues and vendors while demonstrating leadership and integrity and promoting team success.
- Ability to motivate others to accomplish goals Knowledge of food specs and execution.
Education
Master of Science - Psychology
Nova Southeastern University
Davie, FL06.2019
Bachelor of Science - Psychology
University of Baltimore
Baltimore, MD06.2017
Skills
Clinical Leadership
CBT Techniques
DBT Techniques
Motivational Interviewing
Eating Disorders
Group Facilitation
Individual Therapy
Treatment Planning
Crisis Intervention
Behavior Modification
Certification
- Licensed Mental Health Counselor
Timeline
Assistant Clinical Director
TrueCore Behavioral Solutions
09.2024 - Current
Therapist
TrueCore Behavioral Solutions
01.2020 - Current
Enrollment Representative
Bisk Education
01.2020 - 10.2020
Admission Representative
Ultimate Medical Academy Online
07.2018 - 05.2019
Bayhost
TopGolf
11.2017 - Current
Behavioral Therapist
Advancing Beyond The Spectrum
10.2016 - 07.2017
Assistant Manager
Uno Pizzeria
06.2014 - 02.2017
- Licensed Mental Health Counselor
Master of Science - Psychology
Nova Southeastern University
Bachelor of Science - Psychology
University of Baltimore
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