Morgan Williams
Asheboro,NC
Summary
I am a motivated and friendly aspiring dental assistant with a strong passion for patient care and learning new skills. While I don’t have experience yet, I’m eager to learn, quick to adapt, and ready to prove myself if given the opportunity. I am interested in expanding my skills in chair-side assistance, radiology, and office support to grow within the dental field. Currently seeking a career opportunity to gain hands-on experience, grow my skills, and contribute to a supportive dental team.
Overview
5
5
years of professional experience
Work History
Customer Service Representative Team Lead
Lowes Home Improvment
Asheboro, NC
05.2023 - Current
- Trained newly hired Customer Service Representatives on company policies, procedures and protocols.
- Coordinated closely with other departments to ensure customer inquiries were resolved quickly and efficiently.
- Coordinated with other supervisors, combining group efforts to achieve goals.
- Coordinated schedule to maintain appropriate staff coverage.
Cashier
Food Lion
Asheboro, NC
03.2020 - 04.2023
- Issued receipts, refunds, credits or change due to customers.
- Answered customers' questions and provided information on store procedures or policies.
- Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
- Ensured compliance with all safety regulations within the store environment.
Education
Certified Dental Assistant I -
Sunrise School of Dental Assisting
Greensboro, NC06-2025
Associate of Science - Science
Randolph Community College
Asheboro, NC12-2025
Skills
- CPR Certification
- North Carolina Radiology Certification
- OSHA and Office Emergency training Certification
- Sterilization and Infection Control Certification
- Dental Assisting I Certification
- Chairside assistance
- Patient scheduling
- Strong writing and verbal skills
- Patient care
- Responsible and reliable
Volunteer
- Youth Program Counselor - YMCA [Asheboro, NC]
- Children's Ministries Counselor - Church of God of Prophecy [Robbins, NC]
References
References available upon request.
Timeline
Customer Service Representative Team Lead
Lowes Home Improvment
05.2023 - Current
Cashier
Food Lion
03.2020 - 04.2023
Certified Dental Assistant I -
Sunrise School of Dental Assisting
Associate of Science - Science
Randolph Community College
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