Morgan Wilson
Salt Lake City,UT
Summary
Dynamic professional with a strong work ethic and exceptional customer service skills, honed at 2 Girls Cleaning. Proven expertise in deep cleaning and time management, consistently enhancing client satisfaction. Recognized for fostering teamwork and mentoring staff as a Lead Supervisor at Muir, driving successful project execution and employee development.
Overview
8
8
years of professional experience
Work History
Professional Cleaner
2 Girls Cleaning
Salt Lake City, UT
02.2022 - Current
- Provided exceptional customer service while addressing specific cleaning requests from clients.
- Demonstrated flexibility in adapting to varied work schedules for different clients'' needs.
- Delivered quality customer service to address urgent needs and cleaning requests.
- Enhanced client satisfaction by meticulously cleaning and sanitizing residential properties.
- Ensured completion of all assigned tasks within allotted timeframes, demonstrating effective time-management skills.
Floor Associate
Wellness Underground
Kaysville, UT
10.2021 - 02.2022
- Assisted coworkers when needed to ensure all tasks were completed efficiently, fostering teamwork within the store environment.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Increased customer satisfaction by providing excellent product knowledge and timely assistance on the sales floor.
- Answered questions about store policies and addressed customer concerns.
Lead Supervisor
Muir
Salt Lake City, UT
01.2018 - 01.2020
- Demonstrated strong leadership skills, motivating team members to reach their full potential through coaching and mentoring efforts.
- Assisted upper management in achieving long-term company objectives with timely execution of key projects.
- Championed employee development by offering regular training opportunities, supporting professional growth, and cultivating a culture of learning.
- Instructed employees on proper cleaning and sanitation of equipment and surfaces.
- Optimized resource allocation to maximize profitability while maintaining high-quality standards in service delivery.
Cashier
Savers Thrift Store
South Jordan, UT
01.2017 - 01.2018
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
GED -
Salt Lake Community College
Salt Lake City, UTSkills
- Self-motivation and initiative
- Strong work ethic
- Multitasking proficiency
- Deep cleaning expertise
- Problem-solving capacity
- Team collaboration
- Customer service
- Time management
- Attention to detail
- Multitasking and organization
Timeline
Professional Cleaner
2 Girls Cleaning
02.2022 - Current
Floor Associate
Wellness Underground
10.2021 - 02.2022
Lead Supervisor
Muir
01.2018 - 01.2020
Cashier
Savers Thrift Store
01.2017 - 01.2018
GED -
Salt Lake Community College