Morgan Winter

A compassionate, empathetic mental health counselor in training with experience managing and mentoring people from diverse backgrounds. Possessed of a strong passion for working with people from many different backgrounds with a particular interest in the 2SLGBTQIA+ community, and the transgender community in particular.

• Psychological First Aid Trained 2014

Coatings Representative                                                                              04/2024 to Present

Sherwin Williams | Seattle, WA

Trained stores on product and customer service skills.

Worked with customers to identify their needs and find resources that fit.

Gathered information from customers and recorded it in CRM software.

Worked with stores and customers to ensure needs are met.

Commercial Branch Manager                                                                     04/2022 to 04/2024

Sherwin Williams | Seattle, WA

Trained employees on customer service and store processes.

Managed a team of 6 - 7 employees.

Worked with outside representatives to meet customer needs.

Assessed employee performance and provided constructive feedback.

Gathered and maintained customer notes and information.

Store Manager                                                                                               08/2019 to 04/2022

Sherwin Williams | Bellevue, WA

Trained employees on customer service and store processes.

Managed a team of 4 - 5 employees.

Worked with outside representatives to meet customer needs.

Assessed employee performance and provided constructive feedback.

Gathered and maintained customer notes and information.