Summary
Overview
Work History
Education
Skills
Timeline
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Morgan Woods

West Jordan

Summary

Highly motivated Workflow Coordinator and Information Technology Business Management student eager to contribute to the success of the company in an Associate Project Management role. Demonstrated expertise in managing teams while working on projects within multiple organizations. Seeking an opportunity to apply knowledge, passion, and dedication to drive project success within the company.

Overview

11
11
years of professional experience

Work History

ASM Workflow Coordinator

ARUP Laboratories
05.2024 - Current
  • Fostered a positive working environment by promoting open communication among team members and addressing any conflicts promptly.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Analyzed current programs and found ways to improve them or created new programs to use
  • Demonstrated adaptability by taking on additional responsibilities when needed, contributing positively to the overall success of the team.
  • Improved team productivity by implementing new organizational tools for task tracking and time management.

ASM Trainer

ARUP Laboratories
08.2023 - 05.2024
  • Trained new hires, resulting in stronger staff development and increased productivity.
  • Provided one-on-one mentoring to help individuals reach their full potential within the organization.
  • Coached employees on best practices, providing constructive feedback to support their professional growth.
  • Evaluated the effectiveness of training initiatives by tracking participant progress and gathering feedback for continuous improvement.
  • Communicated with the lead and WFCs about the teams’ strengths and areas of opportunities.

Coach

ebay
02.2017 - 09.2020
  • Coached multiple teams from October 2018 to September 2020
  • Provided talking points and best practices to teammates for customer service
  • Ensured team stats reflected a positive member experience
  • Worked on multiple projects with the Coaching Project Managers that were implemented globally
  • Used SMART Goals to continuously work on developing teammates, peers, and myself.

Full time manager

Hot topic
06.2013 - 02.2017
  • Communicated with customers to assess wants and provide recommendations.
  • Analyzed store stats to ensure we were exceeding expectations.
  • Enhanced productivity by implementing efficient time management strategies for team members.
  • Instituted a culture of continuous improvement where employees were encouraged to identify inefficiencies or bottlenecks in existing processes leading to ongoing enhancements of time management practices.
  • Facilitated conflict resolution between team members when necessary ensuring that disagreements did not negatively impact project timelines or results.

Education

Bachelors in Business Management in IT -

Western Governors University
2026

Full Stack Web Development Certification -

University of Utah
12.2022

Skills

  • Team Building
  • Communication
  • Conflict Resolution
  • Creative Problem Solving
  • Active Listening
  • Patience
  • Self-Motivated
  • Time-Management
  • Collaborating
  • Powerapps
  • Workload balancing
  • Team Development

Timeline

ASM Workflow Coordinator

ARUP Laboratories
05.2024 - Current

ASM Trainer

ARUP Laboratories
08.2023 - 05.2024

Coach

ebay
02.2017 - 09.2020

Full time manager

Hot topic
06.2013 - 02.2017

Bachelors in Business Management in IT -

Western Governors University

Full Stack Web Development Certification -

University of Utah

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Morgan Woods