Open To Work
Morgan Leigh Briggs
Hilton Head Island
Work Preference
Summary
Results-driven professional with extensive experience in operations management and quality assurance. Proven ability to optimize workflows and enhance customer engagement, leading to significant organizational success.
Overview
16
16
years of professional experience
Work History
Owner/Lead Personality
Self/“Selfloveladym” Media
Arizona/Nevada/California
09.2021 - 01.2026
- Collaborated with influencers to effectively promote products and services.
- Designed promotional materials aligned with brand identity and messaging.
- Organized events and workshops to enhance community engagement and networking.
- Identified new growth opportunities for expansion and diversification.
- Promoted business on social media platforms to boost brand visibility and revenue.
- Implemented quality assurance processes to ensure product excellence.
- Developed and established policies and procedures for organization.
- Led startup of operational procedures and workflow planning.
Pre Exam & Exam Tech
Eyecare Center Arizona
Deer Valley
11.2019 - 01.2021
- Assisted patients with vision tests and evaluations, ensuring accurate results.
- Maintained and calibrated optical equipment to guarantee reliability and precision.
- Processed patient information and managed electronic health records efficiently.
- Educated patients on eyewear options and care techniques, promoting informed choices.
- Scheduled appointments and coordinated follow-ups to optimize patient flow.
- Provided front desk support by handling inquiries and greeting visitors professionally.
- Collaborated with optometrists during examinations to enhance overall patient experience.
- Followed safety practices diligently to prevent injury and protect property.
Part Owner/Operator/GM
San Felipes Cantina
Flagstaff
12.2009 - 10.2014
- Managed daily operations of a busy cantina, ensuring smooth service flow.
- Trained and supervised staff on customer service and food handling standards.
- Implemented operational procedures to enhance team efficiency and productivity.
- Monitored inventory levels and ordered supplies to maintain stock availability.
- Created engaging promotions to attract customers and boost sales during peak hours.
- Oversaw compliance with health regulations to ensure a safe dining environment.
- Resolved customer complaints promptly, enhancing overall guest satisfaction experience.
- Analyzed financial statements for accuracy and compliance with regulations.
- Negotiated contracts with suppliers while ensuring competitive pricing structures.
- Coordinated meetings with internal team members to discuss operational issues related to part ownership.
- Developed marketing campaigns to promote the business's services and products.
- Collaborated with other owners, customers, vendors, and stakeholders to meet organizational objectives.
- Developed and maintained relationships with local suppliers for quality ingredients.
Education
GED -
Service High School
Anchorage, AK07-1993
Skills
- Product promotion
- Event organization
- Social media marketing
- Policy development
- Quality assurance
- Customer relationship management
- Staff training
- Team leadership
- Problem solving
- Competitive analysis
- Small business operations
- Brand strategy planning
- Market trend awareness
- Customer relations
- Sales management
- Negotiation
- Service quality assurance
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Owner/Lead Personality
Self/“Selfloveladym” Media
09.2021 - 01.2026
Pre Exam & Exam Tech
Eyecare Center Arizona
11.2019 - 01.2021
Part Owner/Operator/GM
San Felipes Cantina
12.2009 - 10.2014
GED -
Service High School